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Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

Miami Lakes, FL

4.2
1,598 Reviews

1,598 Reviews of Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

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November 22, 2021

5.5 hours for an oil change and tire rotation? Really? Poor service manager. Needs better subordinates. More

by MARTINEZJESUSJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you very much for bringing this to our attention. We have forwarded your feedback to our executive team for review and correction to ensure that this does not occur in the future. We again apologize for the inconvenience and hope you have a great rest of your day.

November 19, 2021

Wonderful experience and very helpful . They answered all my questions and gave great treatment. Love it More

by rheeroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 19, 2021

Straight forward and attentive. I got in and got attended right away. Came back to pick up my car, and they had all the paper work on what they did to my car. More

by MUNAYLLA.JONATHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaream
Nov 19, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 18, 2021

I have been a customer for many years… always find a car that suits my needs with the excellent and expert assistance of Mr. Fred Senra. More

by Elva
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karim
Nov 18, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 17, 2021

Gregory Mirabal provided great customer service, he truly listened to my challenges and where I needed support, and then followed up diligently and quickly to provide me with a 5-star service. I would come b More

by r.f.harte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 16, 2021

Jonathan (customer service)is always courteous and ensures me the problem will be handled. It normally takes an hour or less for service. More

by JEMEICATAYLOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Customer Service
Nov 17, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 15, 2021

I feel I was lucky the other day. I had a good experience going in for a routine oil change. The service department promised I would be out in under 90 minutes and they kept their word. The serv More

by SETHHFOGLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’m not sure
Nov 15, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 15, 2021

Good timing very professional My car runs better after the tire rotation: and oil change More

by LUPERODRIGUEZ1755
Recommend Dealer
Yes
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 15, 2021

Excellent service and professionalism, they are very friendly and they are fast talking care all details that the car’s needs, always it’s a pleasure take my car to this dealer, I recommend 100%. More

by ULISESDR1973CU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Diaz-Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Francos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irving Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 11, 2021

Kerby saintvill awesome customer service always helpful 👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥 never have to wait a long time to get my jeep serviced….. Thank you for having a great manager More

by rell1hill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerby Saintvill
Nov 12, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

Nov 12, 2021 -

rell1hill responded

Your 😊😊😊welcome

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