Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

If ai could rate a zero star I would. Oil leak detected October 13. Car dropped off later because associate said they were backed. Brought it back Nov 14th only to sit there untouched unt Oil leak detected October 13. Car dropped off later because associate said they were backed. Brought it back Nov 14th only to sit there untouched until Dec 6 when I picked up my car and brought it to Hollywood Jeep (They fixed it in a week). Steven Brundidge (the associate at Miami Lakes- called me December 30th asking if I picked up my car! Clueless. How does the person managing your file and giving you useless updates not realize the car has been gone until over 3 weeks later. His manager Stephen Kopecy never returned a call. Then I picked up my car from this manager and he tried to say the voicemail went to the other Stephen-gee, the one managing my file who gave me his number! Liars, incompetent, inefficient. What could have taken one week, took a total two months from date they detected it, had my car, and sent me home with an oil leak. Never taking my car back again! More

Warm welcome Good dealer advise Waiting time a little bit too long A lot of choices bit too long A lot of choices More

The car went in around 9 am to have a TPMS sensor replaced. It came back to me around 5 pm. I was charged by all sensors. I knew only one was bad but car was already in there. They left it there to c replaced. It came back to me around 5 pm. I was charged by all sensors. I knew only one was bad but car was already in there. They left it there to charge basically for hours of work I suppose. I'll never come back to a dealer. Only hope now is that those TPMS sensors last for around 6 or 7 years like they supposed to... More

Service sucks, no communication kept my truck for two weeks without touching it. Never again will I take my truck back. weeks without touching it. Never again will I take my truck back. More

I have been servicing my truck there about ten years. My confidence in the dealership doing what is right is what I have come to expect. My service writer is what makes everything work. My confidence in the dealership doing what is right is what I have come to expect. My service writer is what makes everything work. More

This time they promised and delivered on the promise. Kirby said he would have the car ready and it was. Not sure if Damian was the technician, if so, thank you, too. Thank you very much, Kirby,. Kirby said he would have the car ready and it was. Not sure if Damian was the technician, if so, thank you, too. Thank you very much, Kirby,. More

Great service as always will go back soon thank you guys so so much again so so much again More

Servicio pésimo nunca resuelve nada solo dan excusas nada de soluciones yo e comprado 3 autos hay y por mas q me he quejado siempre es lo mismo del departamento de servicios de soluciones yo e comprado 3 autos hay y por mas q me he quejado siempre es lo mismo del departamento de servicios More

Carlos helped a lot. I will be doing business with him again in 8 months for the new lease contract to put the vehicle under my company as we agreed to. I will be doing business with him again in 8 months for the new lease contract to put the vehicle under my company as we agreed to. More

Phenomenal customer service. Stephen was able to assist me within the first few minutes i walked in the dealership. The best Stephen was able to assist me within the first few minutes i walked in the dealership. The best More