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Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

Miami Lakes, FL

4.2
1,599 Reviews

1,599 Reviews of Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

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November 22, 2022

Negligent and apathetic. It took them over 3 months to fix my vehicle. Poor communication. I am extremely disappointed with my experience with this dealership. My car was More

by Ricardo Jesus Martins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Diaz-Drago
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wilcox
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you, Ricardo. Your feedback has been provided to the team and they will be following up with you directly to help you.

November 17, 2022

Service is lousy. They have had my car for two months waiting on parts for my a/c unit and are now I am being told I have to wait another 10 days. This is such an inc More

by mcurtis1890
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bismark
Nov 17, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

On October 24th, we requested your information to contact you. To-date we have not received anything from you nor have you made an attempt to reply to any of our messages. We can understand if your mission is to leave a fraudulent review but this does not give other customers a good indicator of the actual customer base here at Miami Lakes Automall. If you happen to be a real customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@miamilakesautomall.com. We hope to hear back from you soon.

November 17, 2022

the service was quick and good. thank you for the service. it was much appreciated More

by jpalacios3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Diaz-Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2022

Service was great . ..first one in first one out....great services great team. Oo oo More

by HAIDE1081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerby
Nov 17, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 16, 2022

Misquoted the estimate by double. Person helping didn't seem to care he misquoted me and didn't want to help in any way. More

by TRIANGLEAMED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't recall
Nov 17, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@miamilakesautomall.com. We hope to hear back from you soon.

November 16, 2022

Buena atención excelente me encantó como trabajan tienen un equipo maravilloso son eficaces y buena organización More

by YANELYSDIAZ73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Diaz-Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

November 15, 2022

Ask for biz for any of your car needs he’ll make it happen for you. Very professional aswell More

by Jason L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bismark talavera
Nov 15, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 13, 2022

Left car for a whole week and when I went to pick it up they couldn’t even find the car. Nothing was fixed on the car. Unacceptable. More

by SARI200020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pablo Cartaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@miamilakesautomall.com. We hope to hear back from you soon.

November 12, 2022

Bad service,deliver the vehicle late ,don't recomend this dealer,the car doesn't work fines. More

by CARLOS ESPINOZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edgar
Nov 13, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you, Carlos. In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@miamilakesautomall.com. We hope to hear back from you soon.

November 12, 2022

Worst experience a truck owner could have. Took truck and repaired by others in one day. More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Diaz-Drago
2.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you, John. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. 

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