Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

I went for an oil change and tire overhaul, because I had a low air tire, that Sunday I arrived at 8:30 am, I was the second customer and you finished "reviewing" my car 4.5 hours after, You told me you coul a low air tire, that Sunday I arrived at 8:30 am, I was the second customer and you finished "reviewing" my car 4.5 hours after, You told me you couldn’t do the tire rotation because my key was bad, you told me to come back in the week, I asked if I had checked the tire air and you said yes. 1. only you have touched my car, I do not understand why the tire key is bad 2. I didn’t ask for tire rotation, I just wanted to check the air, which wasn’t done. Today, I’m still having trouble with my tire, which is getting very fast. I could not qualify the service of your staff because I do not know who checked my car. More

I am very pleased with the service. Thank you miami lakes auto mall. You are the best Thank you miami lakes auto mall. You are the best More

Awesome service always address the issue very careful and quick ! I would recommend the dealership to everybody ! quick ! I would recommend the dealership to everybody ! More

Communication was lackluster from the service center. It took a week for my car to be seen, and I understand that service centers are backed up. However, I was without a means of transportation for a wee It took a week for my car to be seen, and I understand that service centers are backed up. However, I was without a means of transportation for a week. My extended warranty plan includes a rental, but the service center, or at least my service advisor, was unwilling to work with me to at least get a temporary means of transportation for the duration of the service period. Personally, I tend to ask a lot of questions when I want to understand something, not just from my point of view, but the other person’s as well, but Bismark Talavera, my service advisor, was very mean and made me feel like I was incompetent and annoying by asking so many questions. Just from that experience I was dismayed about the whole situation. I appreciate the service that was done on my vehicle, but I’d have been so much happier if my needs were considered as well as the task at hand. My work in healthcare requires me to move a lot and travel between Miami and Broward, and I was stuck using expensive rideshares while my vehicle was sitting in the lot. I can’t generalize and say the whole service center does it, but my service advisor didn’t really care about what I had to say. More

Excellent customer service fast service in and out. Would highly recommend everyone to come out Would highly recommend everyone to come out More

I want to thank the guys from miami lakes Auto mall dodge, especially Kirby. They take the time to make sure they give me exceptional customer service. I really appreciate the service and I would buy m dodge, especially Kirby. They take the time to make sure they give me exceptional customer service. I really appreciate the service and I would buy more trucks and keep servicing with them. Thanks Again More

Great service. A little slow on getting paperwork but overall excellent service. Bismark is a great service advisor A little slow on getting paperwork but overall excellent service. Bismark is a great service advisor More

very good services, attention, nice people, very friendly, prompt reply quality services provided. knowledge technicians friendly, prompt reply quality services provided. knowledge technicians More

The experience was great, the guys help me very well. Mr.Wilcox was very helpful with everything I needed. Mr.Wilcox was very helpful with everything I needed. More

This Automall is 1 of the best customer care team I've had the pleasure of dealing with. had the pleasure of dealing with. More