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Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

Miami Lakes, FL

4.2
1,601 Reviews

1,601 Reviews of Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

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September 20, 2022

Re: Sales: They promised me a "hard" bed cover. And they promised me a set of weatherproof floor mats. They put a soft cover on the bed, and carpet mats. Then told me I can take it to a dodge deal More

by mike-krem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven Diaz-Drago
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you, Mike. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. Enjoy the day.

September 20, 2022

Steven provide me with a great customer service ! Fast and smooth service. I left the shop very satisfied! More

by DIANA.ORLOWSKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Diaz-Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 18, 2022

You get a good team receivers . I was perfectly happy with the service you give Hopefully you’re working quicker as you can More

by Josuedorelus7
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Diaz-Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

September 17, 2022

The very best I will recommend to anyone service in minutes customer service service is excellent More

by SYDNEYCMP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Diaz-Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 15, 2022

Thank so much for helping me with my car it really helped me so much. More

by yaniquebenjamin22
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 16, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 15, 2022

I would like to thank Steve the manager of the service department he was very helpful and got my car repaired very quickly after it had been there for three weeks with no response from the other service a More

by WILSONE1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Diaz-Drago
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 14, 2022

Communication is poor and no one answers the phone. I dropped my car off on 8/31 waited for a response regarding my engine. I had to call them to get updates. Picked up my car almost a week later for a More

by TOOKIE0831
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Wilcox
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@miamilakesautomall.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 14, 2022

Very good the services , on time and very fast I come back to service my car More

by esojsonicer
Customer Service
Recommend Dealer
Yes
Employees Worked With
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

September 14, 2022

Horrible experience with the guy who received me in the service department. Horrible customer service More

by Stacyboada19
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex I think
Sep 14, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you, Stacy. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. Enjoy the day.

September 13, 2022

My truck still has electrical problems after being in service for 3 weeks there was a electrical draw shortage and now the gate openers controls don't work I would have to bring it back but hatre to wait More

by HIRAM0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Victor Arce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@miamilakesautomall.com or responding directly to this review with the requested information. We hope to hear back from you soon.

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