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Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

Miami Lakes, FL

4.2
1,598 Reviews
Call Service Center (305) 455-3540

1,598 Reviews of Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

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August 25, 2022

I want to thank Alex in the service department for being informative about the services that will be performed on my vehicle as well as the estimated time that it will be ready. He sported a smile and a pro More

by kaykaywow
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
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Aug 26, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 25, 2022

Waiting 10 months for a key for my truck and 2 months for my side mirror. They say they will call back, but they don't. The warranty services are the worst. More

by spencerdeno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven Diaz-Drago
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you, Spencer. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. Enjoy the day.

August 24, 2022

Very good customer service from the technician. Very savvy and courteous with the customers on that day. More

by fferrer
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Diaz-Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for the feedback. Feel free to update your rating to match the positive feedback. Enjoy the day. Instructions for Editing a DealerRater Review Copied below are step-by-step instructions for reviewers to edit a review they have submitted to DealerRater. Reviewers can edit their reviews at any time. Please feel free to share these instructions with your customers. Please follow the steps below to edit your DealerRater review: 1. Copy this link into your web browser to login to your DealerRater Account: https://www.dealerrater.com/login.aspx? 2. Click on your screen name near the top of the page 3. Click the “Reviews” tab from the drop down 4. Click the orange “Edit Review” button located immediately below the review 5. Make any desired changes to your review, and then click “Submit Review” to save your changes

August 24, 2022

I was very satisfied with the service I received! I will be returning for future services thank you so much! More

by RODOLFOCABRERA23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi
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Aug 24, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 24, 2022

FANTASTIC! !! Everything taken care of in a timely Manner. Service Representative was Very Very Helpful More

by EGAILBROWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rolando .-5 STARS
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Aug 25, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 21, 2022

My experience was quite pleasant. Service manager was helpful and got me in and out quickly. More

by RobertWilcox152
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rolando
Report | Print
Aug 22, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

August 21, 2022

The manager Steve is the man. Polite, accurate and managed well all the process. . Will always use Steve and Chrisler palmeto. More

by josesafdie7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Diaz-Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Francos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irving Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 19, 2022

No me resolvieron El recall de mi jeep porque no habitat mechanics disponible a las 7 am k llegue al dealer More

by stbe03
Recommend Dealer
No
Employees Worked With
Rolando
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Aug 19, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@miamilakesautomall.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 19, 2022

Best place to service car! Alex is probably the best costumer service I’ve had! Consistent, attentive, very knowledgeable about car and parts More

by LALABELA78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
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Aug 19, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 19, 2022

Very courteous, attentive, and professional. I was there to perform my regular maintenance oil change and I was there for about 35 minutes. Great job. More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Romano
Report | Print
Aug 22, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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