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Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

Miami Lakes, FL

4.2
1,597 Reviews

1,597 Reviews of Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

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April 26, 2022

This time I had a better experience, but definitely you need more personal in the service area. The area for service advisors was almost all the time out of personal and finally the guy that arrived was ru More

by REYRICARDOMAIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez - 5 stars
Apr 26, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 26, 2022

Wally took good care of me throughout my service appointment. I do not see Wally and James on the list below. 5 STARS for each. More

by bbbsusan22
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally from service and James from sales
Apr 26, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 26, 2022

My vehicle took 21 days to get fixed. I got the run around most of the time. More

by JORGE26
Recommend Dealer
No
Employees Worked With
Daniel
Apr 26, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We appreciate your feedback. To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@miamilakesautomall.com or responding directly to this review with the requested information. We hope to hear back from you soon.

April 26, 2022

Great costumer service friendly people awsome deals highly recommend best in miami lakes visit this places More

by gotink669.jm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irving Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

April 26, 2022

Fast, easy going and the workers were really nice and helpful, I enjoy every time I go to get my vehicle serviced More

by mayorgaandrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Diaz-Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

April 25, 2022

Tanto el trato del departamento de ventas como el departamento financiero fue excelente y muy profesional More

by SALVAPUIG1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alejandro (Financiero)y Giovani ((ventas)
Apr 25, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 25, 2022

Service department did a great disservice to themselves and obviously to me. I made an appointment to drop off car, from 7:40 until 8:57am I was there apparently waiting for the process of getting a loaner More

by IRANIAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service department
Apr 25, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our team. To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@miamilakesautomall.com or responding directly to this review with the requested information. We hope to hear back from you soon.

April 24, 2022

Good service, I'm greatly satisfied with the time and professionalism, thank you for helping More

by CARLOSGCISNEROS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 25, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 24, 2022

Alex attended me at the Dealer, at Miami lakes Auto mall dodge, a very attentive guy and knowledgeable about his work, he had to deal with many cars at that time but his attitude was very professional, I th More

by BELTRANHERIBERTO70
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex service dept
Apr 25, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 24, 2022

Excellent service including the service representative Alex every time I go he attends and any questions I ask he has the answer, excellent employee thanks for everything More

by diana1360
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 25, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Apr 25, 2022 -

diana1360 responded

Excellent services they provided

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