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Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

Miami Lakes, FL

4.2
1,598 Reviews

1,598 Reviews of Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

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March 29, 2022

Great attention and excellent customer service! !I couldnt see the name of the agent that provided us asssistance. But anyway he gave us a good customer service. I think his name is Alex More

by po.maco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Diaz-Drago
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Mar 30, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

March 29, 2022

formidable work and an excellent character when dealing with the public made me feel at home More

by Eliezer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Kopecy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 29, 2022

Great service department , was very professional, I was in and out in no time at all. More

by robinsonronique927
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Diaz-Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 28, 2022

Service appointment scheduled for Saturday March 19th. Upon arriving very early I was notified that "customers with Ally Auto Care" can't come Saturdays (only weekdays) as they need to call Ally and Al More

by FPADRON
Recommend Dealer
No
Employees Worked With
Ihosvany Mesa
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for bringing this to our attention. To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@miamilakesautomall.com or responding directly to this review. We hope to hear back from you soon.

March 28, 2022

It was great amazing service . I would recommend anyone to get a car here at this place More

by ERICVELA1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wolly
Mar 28, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 28, 2022

Service person Biz was wonderful the service was great the job was a good job found problems I didn’t know I had More

by TABOREZ3
Recommend Dealer
Yes
Employees Worked With
Biz
Mar 28, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 28, 2022

The service department is always a quick and great experience. thank you for all your help and advice. More

by renee-blanco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Diaz-Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 26, 2022

Service was fair, I asked if tires and brakes were checked , instead all services provided should have been explained prior to me asking, I found a coupon on line that lowered my cost for my oil chang More

by RBRAXTON0
Recommend Dealer
Yes
Employees Worked With
Don’t have the names of the individuals I worked with
Mar 26, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you. Your information has been forwarded to our service leaders for review. All the best.

March 26, 2022

My vehicle was there for 10 days without being inspected, no calls, not a valid excuse whatsoever. Manager didn’t seemed to care and I took my truck back. Horrible experience and horrible customer service. More

by BAYD16
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not worth not even 1 star
Mar 26, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for bringing this to our attention. To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@miamilakesautomall.com or responding directly to this review. We hope to hear back from you soon.

March 26, 2022

Miami Lake Automall service department is the worst, no customer service, no organization, internal confict between employees. More

by gil.maykel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you, Gil. Your information has been shared with management. All the best.

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