Michael Hohl Subaru
Carson City, NV
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155 Reviews of Michael Hohl Subaru
Save your time and sanity go somewhere else. We came to Michael Hohl Subaru in Carson city to buy a new family car, we made an appoint after THEY called US. The salesman that we were supposed to We came to Michael Hohl Subaru in Carson city to buy a new family car, we made an appoint after THEY called US. The salesman that we were supposed to meet with was already with a customer and we came in on time. So after we weren’t greeted or helped for almost 20 mins, someone told him we were there, he went to get the keys to test drive the car we were interested in. After 10/15min of waiting he comes back with a different salesman and tells us he can’t help us but this one can and that the car we were interested in was already sold that day. We brought up more cars and the new salesman left us again to look for the keys coming back saying they were all sold. So he tries to sell us a brand new car which we explained the cost we were in the market for. He tells us someone just traded one of the models we wanted and to leave and come back in an hour. We ask the price they will list this one at and it’s out of our range so he just tells us to leave and comeback. We never came back in fact we went to Dolan Toyota in Reno where we were treated with such kindness and professionalism. Ended up with. Beautiful used car that were in love with. Skip Michael Hohl Subaru. They’re unprofessional, rude and won’t leave you alone if you walk away after they treated you like your business is worthless. 0 stars and GO TO DOLAN AUTO GROUP!!! More
The staff at Michael Hohl Subaru have been exemplary. Chris Hawes, Service Representative, has exceeded my expectations. He has responded professionally to my questions/concerns, and scheduled all necess Chris Hawes, Service Representative, has exceeded my expectations. He has responded professionally to my questions/concerns, and scheduled all necessary service. It’s worth the drive to Carson City, because their customers matter, after the sale. More
Everyone that I have dealt with has been helpful and friendly! My salesman has always been there for me with any problem I might have even though I bought my car in 2919. I would buy another car from hi friendly! My salesman has always been there for me with any problem I might have even though I bought my car in 2919. I would buy another car from him! And I would recommend this dealership! More
The Service man was right on time. I waited for my car in the coffee area which was well supplied & clean & comfortable. The service man kept me informed about the vehicle. My breaks I waited for my car in the coffee area which was well supplied & clean & comfortable. The service man kept me informed about the vehicle. My breaks needed to be replaced which was not expected. The time taken to do the work was a shorter length of time than was estimated. That was a nice surprise. I felt safe in my car knowing the breaks were in good shape. Thank you. I’ll be back for my next service. More
Michael Subaru staff for the most part are great people. Homi who was our sales person, to the accounting Mgr. ,to the all people'who repair our Subaru's. Thank you for all the respect y'all give to the l Homi who was our sales person, to the accounting Mgr. ,to the all people'who repair our Subaru's. Thank you for all the respect y'all give to the locals also all the help you give to Carson Tahoe Cancer Center and yes I am a Cancer Patient. Again thank you for being you. God has Blessed us with y'all. More
At first I couldn’t get a phone back from anyone and was very frustrated. After meeting Dom he helped finalize the deal with a few freebies that we had talked about. I must says I’m very unhappy with the sa very frustrated. After meeting Dom he helped finalize the deal with a few freebies that we had talked about. I must says I’m very unhappy with the sales manager. On their website they have “get Eprice” and “TradeUp” for a better deal. Both are false advertising because they don’t even amount to a penny discount. I would expect at least a $500 discount for the TradeUp program. I guess being a loyal customer doesn’t mean anything. I enjoyed working with Dom and Parker. The sale manger needs to step up and work with Eprice and TradeUp customers or take it off their website. I’ll be honest I would expect the sales manager to read this and refund me the $500 for the false advertising. Dom and Parker get an A and sales manager an F. Sorry but don’t false advertise. Do the right thing!! I must also thank Dom for sending the nice young lady to pick me up at my house and take me to Michael Hohl to finalize the deal and so I didn’t have to find a ride. More
Title: Disappointing Service and Unfulfilled Promises: A Warning About MICHAEL HOHL SUBARU OF CARSON CITY NEVADA I had high hopes for MICHAEL HOHL SUBARU OF CARSON CITY NEVADA, but unfortunately, my expe Warning About MICHAEL HOHL SUBARU OF CARSON CITY NEVADA I had high hopes for MICHAEL HOHL SUBARU OF CARSON CITY NEVADA, but unfortunately, my experience with their service has been nothing short of a disappointment. Less than a month ago, I purchased a new car from their dealership, excitedly driving it off the lot, only to notice a dent that I hadn't spotted during the initial inspection. Upon contacting MICHAEL HOHL SUBARU OF CARSON CITY NEVADA, they assured me that they would promptly send someone to fix the dent, emphasizing their commitment to customer satisfaction. However, this promise turned out to be nothing but empty words. To my dismay, after several follow-ups and assurances that someone would be assigned to address the dent, I received a sudden cancellation notice the morning of the scheduled date to do the repair. Their excuse? They claimed it was no longer covered under the warranty, leaving me responsible for the repair costs. This lack of accountability and failure to honor their commitment is beyond frustrating, especially considering the car is barely a month old. Not only did they fail to deliver on their promise, but they also left me in a situation where I have to bear the expenses for a dent that was overlooked during THEIR inspection process. The entire experience reflects poorly on the integrity and reliability of MICHAEL HOHL SUBARU OF CARSON CITY NEVADA. A dealership that initially appeared professional and customer-oriented turned out to be indifferent and unhelpful once the sale was finalized. Their disregard for honoring promises made during the purchase process leaves a bitter taste and raises serious concerns about their credibility and commitment to customer satisfaction. I strongly advise potential customers to be cautious when dealing with MICHAEL HOHL SUBARU OF CARSON CITY NEVADA. Their failure to stand by their assurances and handle post-sales issues responsibly is a RED FLAG for anyone considering purchasing a vehicle from them. It's regrettable that what should have been an exciting experience turned into a frustrating and disappointing ordeal due to their negligence and lack of follow-through. I strongly urge ANYONE considering a Subaru to AVOID MICHAEL HOHL SUBARU OF CARSON CITY NEVADA, at ALL COSTS! More