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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.6
702 Reviews

702 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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July 13, 2023

I took my 2014 Chrysler 300 S in for an air bag recall. The service writer was friendly and helpful and found another thing that needed to fix and let me know about it before they fixed it. Very good foll More

by robreid67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Jul 13, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

July 12, 2023

Fast, professional and my Challenger will be going there from now on. Thank u guys More

by lashawn.1972carruthers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian supervisor of sales, Jeff Bailey, Jason Bailey
Jul 12, 2023 -

lashawn.1972carruthers responded

Thank u guys for the hard fast but efficient work u have done on my Challenger. Will come back because the service was great. Thank you

Jul 13, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

Jul 13, 2023 -

lashawn.1972carruthers responded

U guys are great, they came and got me from home, did not have me waiting long. Checked my entire car over. The work was done fast and I was very pleased. Will take my car there from now on. Thanks guys

Jul 13, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much! Have a great day! :)

July 07, 2023

It was very easy to work with him. He stayed on top of the repairs and let me know the progress of the work being done. More

by Mzbrosky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Jason Bailey
Jul 07, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

July 06, 2023

Customer service was good but when I got my vehicle back both the coolant and oil levels were below even being able to measure. There was no coolant in the reservoir and no oil on the dip stick. More

by colglazier221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Jul 06, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Dan Bailey to discuss your situation in private. Thank you for your business. Have a great day!

July 06, 2023

I will NEVER let them work on anything I own ever again! Customer service was terrible at keeping me updated on the status of my vehicle. More

by Baumantd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex
Jul 06, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Alex no longer works here. Please call 574-254-2010 and ask for Service Manager Dan Bailey to discuss your situation in private. Thank you. Have a great day!

July 01, 2023

From start to finish everyone I and my son worked with were friendly and helpful. The service department was exceptional. Trey who took me back and forth to and from the service department was an excellen More

by kconway1934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrod Enyart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Byrum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey and everyone in the service department , Jeff Bailey, Jason Bailey
Jul 03, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful week! :)

June 26, 2023

I felt like because I am an elderly woman they didn’t think I knew what I was talking about when I tryed to tell them about my concerns about my keep . More

by lcgletty
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Jun 26, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. This is not how we do business here. Please call 574-254-2010 and ask for Service Manager Dan Bailey to discuss your situation in private. Thank you. Have a great day!

June 21, 2023

Did a great job fast and accurate I am happy with your service thank u so much More

by kastenjudy28
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Jason Bailey
Jun 22, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

June 17, 2023

After the last few times I bought my vehicles it was a horrible experience but Matthew made it a uplifting experience! He took the time to go thru the car with me without just letting me go on the wheel w More

by AHTZIRIRODRIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Overhulser
Jun 17, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

June 16, 2023

Awesome service and great job on making sure the cars were 100 % glad doing service with thm More

by lane.34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Baker-Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy, Jeff Bailey, Jason Bailey
Jun 16, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business again at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

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