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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.6
705 Reviews

705 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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March 26, 2025

Michael was very unprofessional. I never received any updates while my vehicle was in the service center. Instead I had to call on my own and get updates myself. Lack of communicatio More

by asapocean00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Mabry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry. Please call 574-254-2010 and ask for Service Manager Dan Bailey to discuss your situation in private. Thank you. Have a great day!

March 13, 2025

Service manager very dishonest and poor service. Small service took over four weeks to complete. Constantly changing reasons for charges. Original tech was fired during the process! More

by Jimbohmer215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Bailey
Mar 13, 2025 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry. Please call 574-254-2010 and ask for Sales Manager Brandon Byrum or Jarrod Enyart to discuss your situation in private. Thank you. Have a great day!

March 03, 2025

Nice and friendly experience . Keep up the good work! Would not hesitate to do it again. Even the shuttle driver was entertaining. More

by bauer.rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mabry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Micuda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your Service business at Michiana! We will always be here for you! Have a great day and a wonderful week! :)

March 01, 2025

Mike is an out and out liar. Do not trust him. He told us out vehicle was ready for pickup and charged us nearly $900. The vehicle didnt start and he said "maybe the battery is More

by Disrespected and lied to Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Mabry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2025 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry. Please call 574-254-2010 and ask for Service Manager Dan Bailey or Sales Manager Brandon Byrum or Jarrod Enyart to discuss your situation in private. Thank you.

February 26, 2025

Mike Mabrey in the service department was great. They did a good job working with my warranty, which I know is a pain! More

by khuth1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mabry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

February 18, 2025

This service center is very efficient and courteous. My automotive problems were addressed and corrected to my satisfaction. More

by Caravan lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mabry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Micuda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at The New Michiana! We will always be here for you! Have a wonderful week! :)

February 17, 2025

My jeep has been in 3xs and issues still not fixed. Engine light is on and remote start not working More

by seanlawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Mabry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Micuda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are sorry. Please call 574-254-2010 and ask for Service Manager Dan Bailey or your Service Advisor you worked with. Thank you. Have a great day!

February 09, 2025

It'a good place to do business,I will go back again. The service was Fantastic More

by GOODYROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Micuda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at The New Michiana! We will always be here for you! Have a great day and a wonderful week! :)

February 09, 2025

I spent two thousand dollars and my Jeep ran for exactly 3 days and it's not starting again. The problem is not fixed and I can't figure it out how to get this dealership to come get it and properly fix the More

by snicklas3629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Micuda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry. Please call 574-254-2010 and ask for Service Director Dan Bailey or your Service Advisor you worked with to discuss your situation in private. Thank you. Have a great day!

January 26, 2025

I was just in for routine service, which went very smoothly. Arrived early in the morning, but would prefer to be able to make a timed appointment. I only had contact with Amy in person. I've been More

by greg@gregkuharic.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mabry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Micuda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Morr
Jan 27, 2025 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Enjoy life in your Jeep! Have a great day and a wonderful week! :)

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