Michael Mabry
Service Advisor
Michiana Chrysler Dodge Jeep RAM Fiat
120 W McKinley Ave
Mishawaka, IN 46545
Languages Spoken
English
61 Reviews
Write a Review61 Reviews of Michael Mabry
April 17, 2024
Great working with Ryan, no pressure sales and, no problems.would definitely recommend Ryan if you’re looking for a vehicle problems.would definitely recommend Ryan if you’re looking for a vehicle More
Other Employees Tagged: Mark Young, Kevin Leitch, Jarrod Enyart, Brandon Byrum, Ryan Chamberlin
March 16, 2024
Ryan was awesome, it was a quick sale we were out all day car shopping. He was eager to sell and we were eager to buy. He was very professional and explained everything in detail. All along the way. 5 sta car shopping. He was eager to sell and we were eager to buy. He was very professional and explained everything in detail. All along the way. 5 star Ryan Thank you! More
Other Employees Tagged: Kevin Leitch, Brandon Byrum, Ryan Chamberlin
March 14, 2024
Very easy to do business with them. It's my second vehicle with Michiana Chrysler. It's my second vehicle with Michiana Chrysler. More
Other Employees Tagged: Mark Young, Kevin Leitch, Jarrod Enyart, Josh Sarker, Angel Garcia
March 07, 2024
We brought our company truck in over two weeks ago now, and Michael is the one handling this. We have not had one single call from them to let us know what is going on. On 3/4, I called in the morning to and Michael is the one handling this. We have not had one single call from them to let us know what is going on. On 3/4, I called in the morning to ask why we haven't had any updates. Michael claimed he spoke to my employee who stopped there to grab some belongings out of the truck and told him what was happening. That was a lie. When I continued to ask questions, he said "have a nice day," and hung up the phone. I called back in, he answered, and when he knew it was me, he hung up the phone again. I called in and spoke to his manager Dan who said the vehicle would be done "today or tomorrow for sure" - so that would have had it done by Tuesday. I received no call to say otherwise, so I arrived to the dealership on Thursday (48 hours after the time I was told it would be done at the latest) and it wasn't ready. I was speaking with Michael again. When I asked why I wasn't called, he blamed his technician. No "sorry" or "our bad" or anything - just blamed his technician. I asked to speak to his boss again, and he laughed in my face, in front of other customers and in front of another employee seated directly next to him. I spoke to Dan again about Michael and he just said "he should have called you." I asked about the timeframe of getting the truck back and there is no ETA for that, weeks after they've had the truck. It is clear that this service department is lacking organization, control, and even basic customer service. Michael is going to end up costing them a lot of business, and probably has already. I've asked Dan to make sure Michael doesn't contact me again regarding this truck. More
Other Employees Tagged: Dan Bailey
March 05, 2024
Excellent service and great attitude with the costumers. Good service.attencion and grate and positive service. Good service.attencion and grate and positive service. More
Other Employees Tagged: Kevin Leitch, Angel Garcia
December 01, 2023
I tried scheduling my appointment for this recall at three other places that were extremely disorganized, and everything was inconvenient until I called Michiana Chrysler. They made it all so easy! three other places that were extremely disorganized, and everything was inconvenient until I called Michiana Chrysler. They made it all so easy! More
November 27, 2023
Jeremy was awesome the greatest best ever person I ever worked with because he was so nice. worked with because he was so nice. More
Other Employees Tagged: Kevin Leitch, Jarrod Enyart, Brandon Byrum , Jeremy Twohig
November 25, 2023
Absolutely great and helpful with any and everything I’ve needed very informational and helpful with the breakdown of cost needed very informational and helpful with the breakdown of cost More
Other Employees Tagged: Kevin Leitch