Mid-Hudson Subaru

One thing fixed out of five, made to feel like I was bothering them, took three months to get an appointment which took two weeks to fix one thing glazing the brakes spoke to like I was an idiot. bothering them, took three months to get an appointment which took two weeks to fix one thing glazing the brakes spoke to like I was an idiot. More

All went welll and on time To say more is a wasie of time for all of us and we need to be aware of the time we have available, for all of us and we need to be aware of the time we have available, More

I find the service center a bit lax. I brought my NEW car into service because upon picking up the car there was a serious scratch on the passenger door handle. When I brought it up the FIRST time to have it into service because upon picking up the car there was a serious scratch on the passenger door handle. When I brought it up the FIRST time to have it replaced they had ordered the wrong handle and after being there an hour finally came out and told me. More

Windshield washer fluid was not topped off, just enough was added for the low warning light to shut off. There weren't any loaner cars available was added for the low warning light to shut off. There weren't any loaner cars available More

Great service. Parking lot needs work. I've always had great service. Great dealership. Sales department is also terrific. Subaru brand is reliable and highly recommended great service. Great dealership. Sales department is also terrific. Subaru brand is reliable and highly recommended More

Would gladly give a better review, but was told ahead of appointment that it would take two hours. When we dropped off, we were told more like three hours and another person there corrected the guy helping appointment that it would take two hours. When we dropped off, we were told more like three hours and another person there corrected the guy helping us saying that it was more like four hours or so. We had to adjust our plans. More

Really loved my experience with them. They were extremely pleasant to work with and did not try to oversell the car. The price that was on the car was the price that was paid. The salesman was a pleasure to pleasant to work with and did not try to oversell the car. The price that was on the car was the price that was paid. The salesman was a pleasure to work with. More

The service department is professional and courteous. Whether fixing a problem or performing a standard service, the work is always performed efficiently and cleanly. Service is also always on top of a Whether fixing a problem or performing a standard service, the work is always performed efficiently and cleanly. Service is also always on top of any updates your vehicle may require even before you get the notifications from Subaru and they can usually perform the required work while they have your vehicle which saves you an additional visit. More

Everything was very good service and cleanliness of the dealership. Everyone was friendly the wait wasn`t to bad about a hour oil change tire rotation. dealership. Everyone was friendly the wait wasn`t to bad about a hour oil change tire rotation. More

My salesperson was fine. However the passenger door handle was damaged when I came to pick up the car. It has been a month and they have not yet repaired the damaged door handle. handle was damaged when I came to pick up the car. It has been a month and they have not yet repaired the damaged door handle. More