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Mid-Hudson Subaru

Wappingers Falls, NY

4.6
1,154 Reviews

1162 U.S. 9

Wappingers Falls, NY

12590

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1,154 Reviews of Mid-Hudson Subaru

July 25, 2021

Buying a car from Sean and Mid-Hudson was quick and easy. They were friendly and professional, allowing us time to consider options for extended warranties or other options they provided. We are very pleas More

by Linny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mid Hudson Subaru, Sean Brofman, Craig Orofino
Jul 27, 2021 -

Mid-Hudson Subaru responded

We're glad to hear it, Linny! Thank you for leaving us this kind review and rating! Sean and our team hope you love your vehicle and come back to Mid-Hudson Subaru soon!

July 10, 2021

Sean was very proffesional and it was a pleasure to work with him! Extremly knowledgeable and prompt! He is an asset to Mid-Subaru dealership. Thank you! Marinela More

by maripasion415
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Brofman, Rich Cerbini
Jul 12, 2021 -

Mid-Hudson Subaru responded

Thank you so much for the great review, Marinela! We're happy to hear Sean helped you have such a great experience here at Mid-Hudson Subaru! We'll see you next time!

July 02, 2021

Informative staff professional courtesy outstanding customer service which some other dealership don't value Subaru knows how to treat a customer very important bottom line More

by yellowhand751
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Stoutenburg, Erik Slotnick, Rich Cerbini
Jul 06, 2021 -

Mid-Hudson Subaru responded

Thank you for your confidence in Mid-Hudson Subaru, and for your business. We are thankful to have you as a customer.

Jul 06, 2021 -

yellowhand751 responded

Highly recommended Doug at yellowhand751@gmail.com

June 24, 2021

Very bad dealership! Pay attention to the interedt rate they charge. More

by jsh714
Recommend Dealer
No
Employees Worked With
Erik Slotnick
Jul 09, 2021 -

Mid-Hudson Subaru responded

We take customer feedback seriously and are disappointed to see the low rating. Please contact me at your earliest convenience to discuss your concerns regarding your APR. Thank you, Terence McGouran - General Manager - tmcgouran@prestigeops.com

June 12, 2021

I had a wonderful experience at Mid Hudson. Everyone was super helpful. It was my first time buying a new car by myself! Would recommend! More

by EMMAHALPERN1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Cerbini, Keven Baughman
Jun 16, 2021 -

Mid-Hudson Subaru responded

Emma, Thank you for the great review! We're happy our team made your purchase so successful and earned such a great rating! We'll see you next time! - Mid-Hudson Subaru

June 12, 2021

Ed Torregrossa was professional, helpful and very courteous. Eric made paperwork a breeze. Would highly recommend. Easiest car purchase from any dealership prior. We love our Impreza. Thanks to all. More

by katfiore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mid Hudson Subaru, Erik Slotnick, Edward Torregrossa
Jun 15, 2021 -

Mid-Hudson Subaru responded

Congratulations on your new Impreza! Thank you for choosing Ed and Eric to help you get into such a great car! We're so happy you had a five-star experience! - Mid-Hudson Subaru

June 11, 2021

Really phenomenal service, painless to purchase my shiny practically new CPO Impreza from Mr. Torregrossa, would recommend. Made it very easy to buy my first car. More

by annafiore2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Slotnick, Edward Torregrossa
Jun 11, 2021 -

Mid-Hudson Subaru responded

Anna, we are so happy that our team at Mid-Hudson Subaru could help you to get your first car! Hooray!

June 02, 2021

First of all they lost my keyFOB and I had to return 4 times(50 miles each way) because the financier didn't take my word on the price settled on. The other issue is that I was told that I was getting a L More

by quimusabe
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance dept, Rich Cerbini, Craig Orofino, Keven Baughman
Jun 24, 2021 -

Mid-Hudson Subaru responded

Thank you for this feedback. We will be passing it along to our team so that we can take steps to improve. We apologize for the delay of your key fob, please reach out to me directly so we can address this, Terence McGouran - General Manager - tmcgouran@prestigeops.com

May 31, 2021

We have purchased numerous subarus from this dealership with consistent good impressions. Entire staff was knowledgeable and extremely helpful. We have and will in the future suggest Subaru and this dealer More

by EARN71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Stoutenburg, Rich Cerbini
Jun 02, 2021 -

Mid-Hudson Subaru responded

We are honored to receive your support and recommendations! Thank you from all of us at Mid-Hudson Subaru!

May 30, 2021

Bill was great! He took the time to explain all the benefits and features of owning a Subaru-this was my first. He was terrific! The lady who wrapped up financing and attempted to sell warranty I cou More

by Sandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Brinkerhoff, Craig Orofino
Jun 02, 2021 -

Mid-Hudson Subaru responded

Sandy, we appreciate the great feedback about BIll! Thanks for your business, from all of us here at Mid-Hudson Subaru, and we will be sharing your feedback with our team to ensure a better finance experience moving forward.

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