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Mid-Hudson Subaru

Wappingers Falls, NY

4.6
1,155 Reviews

1162 U.S. 9

Wappingers Falls, NY

12590

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1,155 Reviews of Mid-Hudson Subaru

March 16, 2021

We are on our 3rd outback with them, I think that says it all! Everyone there is great, from sales to service. Thanks Mid Hudson More

by tbutton
Customer Service
Recommend Dealer
Yes
Employees Worked With
Amanda Ventresca
Mar 17, 2021 -

Mid-Hudson Subaru responded

Thank you for taking the time to leave us a review! We're truly grateful for your loyal business and look forward to your next visit with us here at Mid-Hudson Subaru!

March 16, 2021

I didn't mind taking my car a second time to correct the problem, but I was disappointed that the driver rubber mat was left dirty... More

by SGMONTORO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Shuker
Mar 17, 2021 -

Mid-Hudson Subaru responded

Thank you for your honest feedback. We will pass these comments along to our team to improve moving forward.

March 16, 2021

Good service but having to pay $91 for synthetic oil and tire rotation seems a little outrageous. You would also think your first oil change would be free. More

by MFIEGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Savalli
Mar 17, 2021 -

Mid-Hudson Subaru responded

Thank you for your honest feedback. We will pass your comments along to management.

March 14, 2021

We were on our way home to Wisconsin, when we had car trouble. I found them on Google. They very kindly fit us into their busy schedule, fixed our car and we were on our way within the hour. We so apprec More

by ODONNELL0
Recommend Dealer
Yes
Employees Worked With
I think a woman named Ashely and the woman who answered the phone?, Amanda Ventresca
Mar 15, 2021 -

Mid-Hudson Subaru responded

It was our pleasure to help you out! Thanks for your positive feedback and safe travels! - The Mid-Hudson Subaru Team

March 13, 2021

Amanda always greets me by name and with a big smile. She goes out of her way to always accommodate me. She is excellent! It makes me feel that my business is appreciated. I have been a customer for about More

by JTEAGEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Savalli, Jonathan Shuker, Amanda Ventresca
Mar 15, 2021 -

Mid-Hudson Subaru responded

Thank you for your five-star review! We'll be sure to let Amanda know they've earned high praise for their help during your service visits! We are honored that you've chosen us for the last 10 years and we look forward to providing that same level of care for at least 10 more! We appreciate your feedback and we'll see you next time! - Mid-Hudson Subaru

March 12, 2021

Bill was a class act from beginning to end. I didn’t have a car to travel in order to buy and drive my new car home and Bill arranged a driver (Will, who was an excellent driver since I’m the worst passenger More

by Leila.wolfert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will the driver , Bill Brinkerhoff, Rich Cerbini, Casey Becker
Mar 12, 2021 -

Mid-Hudson Subaru responded

Leila, thank you for the great feedback on our team at Mid-Hudson Subaru! We'll pass along your kind comments to Bill and Casey! We hope to work with you again in the future.

March 12, 2021

I felt I could have been kept in the loop more when the vehicle was there longer than expected. Upon arrival home after picking up the car I noticed smell which caused me to investigate leak from under fro More

by RMCABOB
Recommend Dealer
Yes
Employees Worked With
Michael Savalli
Mar 15, 2021 -

Mid-Hudson Subaru responded

Thank you for this feedback! We use this information to improve in the future, and we'll be sure to share your comments with our team. We hope to see you again so we can show you a five-star experience! Take care! - Mid-Hudson Subaru

March 12, 2021

Clear conversations, all the options presented, and lovely people. An all around wonderful experience, highly recommend. They were flexible with times, and never applied any pressure or time-based limi More

by SUBARU0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Brinkerhoff, Rich Cerbini, Casey Becker
Mar 15, 2021 -

Mid-Hudson Subaru responded

Congratulations on your Crosstrek! We're so glad our team could offer you a five-star buying experience and we appreciate your review! We hope you'll reach out to us if you have any questions or concerns in the future! Enjoy your new ride! - Mid-Hudson Subaru

March 12, 2021

I came in to buy my second car. I was very happy with the service I received. Trish is the BEST sales rep. She had the answers to all of my question, and helped my find the perfect car for me. I recommend Mi More

by chrisscuccimarra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Stoutenburg
Mar 15, 2021 -

Mid-Hudson Subaru responded

Thank you for this great five-star review and for choosing our team! We're so glad Trish earned such high praise, and we'll be sure to share your compliments with our team! We appreciate your recommendation and hope you enjoy your new ride! - Mid-Hudson Subaru

March 11, 2021

Courteous, friendly and efficient. COVID-19 compliant. Work requested and required completed satisfactorily. Hopefully this COVID-19 pandemic becomes a thing of the past and we can all get back to some se More

by JOROURKE12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Shuker
Mar 11, 2021 -

Mid-Hudson Subaru responded

Thank you for this positive feedback! We appreciate the opportunity to earn your business in these difficult times and are glad to hear we completed everything to your satisfaction!

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