Completed service on 3 recall services and did my oil change/maintenance in a very timely and professional manner. Gave me updates, I waited while my Durango was being taken care of, on the progress of the repairs. I drove 40 miles as Mid-Valley has an A rating from the BBB and had good reviews. There is a dealership under 10 miles' drive close to me that has a D rating at the BBB and very bad reviews on-line and from some friends and family. Very happy with Mid-Valley..