Mid Valley Chrysler Dodge Jeep Ram

My review I havent bought a vehicle yet, but have been at Mid Valley several times...and worked with Isaac and he has great customer relation skills. I would re I havent bought a vehicle yet, but have been at Mid Valley several times...and worked with Isaac and he has great customer relation skills. I would recommend Isaac and MidValley to all my friends. More

Best customer experience Mid valley dealership has amazing salesman. They guided me all the way and found a car that was suitable for my family needs, and not to mention affo Mid valley dealership has amazing salesman. They guided me all the way and found a car that was suitable for my family needs, and not to mention affordable. I wasn't pressured at all In contrary they were so patient with me. I will definitely be purchasing my next vehicle here. More

Honesty & integrity While looking for a vechicle I went to see my friends at mid valley Chrysler, where I was given excellent service in finding my new truck.... While looking for a vechicle I went to see my friends at mid valley Chrysler, where I was given excellent service in finding my new truck.... More

Best customer service Isaac Aguirre went far and beyond out of his way to help my husband and I. He took really good care of us when purchasing our new truck and he even d Isaac Aguirre went far and beyond out of his way to help my husband and I. He took really good care of us when purchasing our new truck and he even delivered it to us and picked up our trade-in. We will definitely keep doing business with them and refer our family and friends. More

Great customer Service, great car buying experience. My family and I love going to Mid Valley Dodge, to buy our cars. Edgar Garcia is the salesman we always go to. He always gives us the best exceptional My family and I love going to Mid Valley Dodge, to buy our cars. Edgar Garcia is the salesman we always go to. He always gives us the best exceptional customer service, and is always willing to go the extra mile. Even if it means he has to stay late to make sure we are happy with our purchase. He is very knowledgeable when it comes to selling cars. He answers any questions or concerns we have about the car, and provides options. I definitely recommend Mid Valley Doge for the great customer service and the great car selection. Don't forget to ask for Edgar Garcia, he will make sure you have a great car buying experience. More

Came in, diagnose, Fixed it by end of day I had a problem with my front tire making a clicking sound, thought it was going to be a much bigger issue but come to find out it was just the rotor I had a problem with my front tire making a clicking sound, thought it was going to be a much bigger issue but come to find out it was just the rotor and brakes. Found a great price for me and had done all within the same day. Afterwards they washed my car and vacuumed the front out. This company has made a huge turn around from the service that it used to be. I would strongly recommend this company to my friends and family. More

NO Service Needed a fuse. Waited at the parts counter for 5 minutes while looking at 2 guys in the back through tinted window. Walked to the service dept. 2 guys Needed a fuse. Waited at the parts counter for 5 minutes while looking at 2 guys in the back through tinted window. Walked to the service dept. 2 guys sitting behind counter. Explained the problem I was having. They told me I needed to go to the parts dept. and get a fuse. Went back to parts dept. Waited for another couple of minutes. Watched 1 guy tell the other guy he had a customer as first guy walked away. Waited another 5 minutes. Walked out of dealership without ever being asked a question. Not even worth one star. More

Messed up priorities On 7/12/14 I was driving back home from Tricities to Selah for a quick stop and continue to Seattle where I spend my work week. My 2012 Dodge Charger On 7/12/14 I was driving back home from Tricities to Selah for a quick stop and continue to Seattle where I spend my work week. My 2012 Dodge Charger suddenly showed a message saying Battery Saver Mode and on I82 exit 73 less than 3 miles from this dealer my car just died on the side of the freeway, Temperature was over 120F and after I waited 1 1/2 hour I finally was towed to them. Service Department was closed and I had to wait until Monday to report my issue to them, I end up loosing 3 days of work ( over $900.00) because my car wasn't ready until Wednesday afternoon. 3 days to replace an alternator a work that can be done on 1.5 hours. On a services department you can not treat all services in the same way, specially clients that are out of town driving its way to their final destination as simple as that. In top of laziness they replace the battery and alternator and on Friday morning less than 2 days after the same message came back on the display. They failed to let me know that the car has a sensor that require certain process to relearn and disappear the message. I called this dealer Monday and Tuesday and they just told me they were busy and literally to suck it up until they could fix my car. More

My husband and I were blown away with Lolo' s friendly attitude, he treated us with respect & like we were family. He asked us what we were looking for& helped us find a perfect match. We will recommend t attitude, he treated us with respect & like we were family. He asked us what we were looking for& helped us find a perfect match. We will recommend to friends and family, and we will return in the future. More

August 24, 2012, I called Mid-Valley Service Department and spoke with Chris Hagemann, Service Advisor. A Check Engine light was glowing brightly. Worse, the exhaust brake/turbo had ceased to function on and spoke with Chris Hagemann, Service Advisor. A Check Engine light was glowing brightly. Worse, the exhaust brake/turbo had ceased to function on my 2008 Dodge 3500 (6.7L Cummins). Chris asked if I could drop it off the same afternoon. However, if I could not do so he offered to come after the truck early Monday morning and take it in for service. Furthermore, if necessary he would return it after repairs were completed. The repairs were completed in a timely fashion. My truck has never performed better. Communications are another strong point in favor of Mid-Valley!! Customer service is indeed, a rare commodity in this country. Superior customer service is practically non-existent. Mid-Valley Dodge seems to be blessed with an abundance of people that care. More