Middletown Honda

I recently purchased a new Honda Civic through Middletown Honda, and I can honestly say that it raised the bar in my mind about what a car dealer experience could be. Keegan Sybesma took care of me from s Honda, and I can honestly say that it raised the bar in my mind about what a car dealer experience could be. Keegan Sybesma took care of me from start to finish (and beyond) with professionalism, courtesy, respect, and kindness. All my questions were answered thoroughly and enthusiastically. Every step of the process was taken care of in a pleasant and timely manner. I've been to other dealers in the past, and thought that the experiences I'd had were status quo for all dealers. But Keegan and the rest of the great people at Middletown treated me better than I ever could have imagined possible. Middletown Honda has this customer for life. More

What a fantastic experience I had with Scott Laddrick at Middletown Honda! Very kowledgable staff that stayed late and went out of their way to help me feel comfortable with my car deal. I originally went Middletown Honda! Very kowledgable staff that stayed late and went out of their way to help me feel comfortable with my car deal. I originally went to a dealership in Manhattan and was treated in such a rude and unprofessional manner. Scott made me feel so welcomed and was very helpful in making a choice. He was not pushy and was very honest with me. Even after I made my purchase, Scott kept in touch with me to make sure everything was going smoothly and if I had any additional questions. Thanks again, guys!! More

Shockingly a Fantastic Experience!!! Keegan was great and made this potentially painful experience into a great one. Gave a fair price for BOTH the new care and trade in! Highly recommend him to anyone. made this potentially painful experience into a great one. Gave a fair price for BOTH the new care and trade in! Highly recommend him to anyone. More

This is our 3rd vehicle we bought from Middletown Honda. This is our 3rd vehicle we bought from Middletown Honda. Our 2nd vehicle was the very 1st vehicle sold on the new route 211 site. Ron Jacobson has a This is our 3rd vehicle we bought from Middletown Honda. Our 2nd vehicle was the very 1st vehicle sold on the new route 211 site. Ron Jacobson has always been helpful with every question we ask. Sean B. Curtin was great dealing with our paper work during Vehicle #3.Sean went out of his way when we picked up our newly purchased vehicle wishing us " an enjoyable car ownership." We cannot express how pleasent all the staff was to us concerning our buying experience, it was not just to make a sale. Truly nice, pleasent polite people to be around when making a big decision. We are happy and thank everyone. Karst and Jeanne Hutt. More

My wife and I recently puchased a new CR-V. This is not the first new car we've purchased but this was by far the best experience we've had. Ryan Dino made the buying process seamless and comfortable. His the first new car we've purchased but this was by far the best experience we've had. Ryan Dino made the buying process seamless and comfortable. His no pressure approach was a breath of fresh air compared to previous experiences, including a prior experience from the same Middletown Honda dealer. He took care of everything including the registration and insurance. The financing process was seamless as well. I would highly recommend both Ryan and Middletown Honda to anyone interested in an automobile purchase. More

It was the first time that I had the pleasure of dealing with Nate Spence at Middletown Honda. He was very courteous, polite, and attentive to details while I waited for an oil change and evaluation on my with Nate Spence at Middletown Honda. He was very courteous, polite, and attentive to details while I waited for an oil change and evaluation on my A/C as it had stopped working. He was efficient in giving me updates with the solution for my problem. I told him where I could be found in the show room and he promptly came to inform me of length of time the service would require. It was a pleasure dealing with Nate. Rich Silfee More

It was mid Nov and we were not in a position to purchase a new car but a car accident with my husband's car lead us to my favorite car dealership-Middletown Honda. So we purchased a new car for him with the a new car but a car accident with my husband's car lead us to my favorite car dealership-Middletown Honda. So we purchased a new car for him with the help of of Ed Folkl, a salesman I wouldn't want to be w/o!!! There was no pressure and his expertise lead us to a great car. We had such a great experience we traded my car in for a new car too, just a few wks later, but it didn't end there. It was a snowy day and our daughter was coming home from work and totaled her car so we went back to Middletown Honda and leased a new car for her, again with Ed, who once again came through with a great car and perfect deal. You won't believe it but we ended getting a 4th car as my mom now wanted a new car too! It was mid Jan and for her birthday, wow, what a deal for her too!! Needless to say 4 cars w/i 3 mo, who would've thought. I can say enough about Honda being #1, but our salesman who is also #1 in my book! We couldn't have done all of this without the help of Ed, and then Joe and Sean, who made those deals a final posabiliity. We love each and everyone of our cars and now we're known as the honda family. They sure live up to their word and even our son has a 96 honda. You ask how do we like the honda dealership and staff? We love them, and it got better and better with each car purchase we made. Ed, Keep em comin' as leases come to an end and we will be needing new ones once again. Thank you to Middletown Honda and staff, and as I say, one terrific salesman, Ed Folkl. Thanks for making all if this poss for us! We couldn't have done it w/o you!! More

Andy Helfman was a great sales person to me. He responed with many options as I searched for the right car, financing and answered all my questions. He called me when news came of the .09% interest rate. Th with many options as I searched for the right car, financing and answered all my questions. He called me when news came of the .09% interest rate. That was the turning point for me so I could finally chose my new car. The Honda Civic was what I wanted. The rating of the car is terrific as I studied the Consumer Report. Again, may I say that Andy H. was a pleasure to work with. Sincerely, Pamela Hayes More

The moment I walked into this dealership I felt welcomed and was treated as "family". My salesman, Ed Folkl, was extremely knowlegable and went out of his way to assist me. After doing my homework online I and was treated as "family". My salesman, Ed Folkl, was extremely knowlegable and went out of his way to assist me. After doing my homework online I went back to Ed and worked on a deal. His first and only offer beat any other offer I had for the exact same car at other dealerships. Needless to say I accepted the deal. I was then directed to John the finance mgr who completed the paperwork for the loan and and offered the extended warranty and several other items. At NO TIME was I or did I feel pressure to purchase these add ons. At the time I closed the deal I met with Jen. She explained ever piece of paperwork in detail and requested that I read each and every one to ensure I had no questions. When we completed the paperwork she took over an hour of her time to go through the vehicle from how to work the rear seats to setting up the bluetooth in two phones. I could not be and have not been happier with a car dealership in my 25 plus years of driving. Thanks to all. More

Ryan was great throughout the process. He took care of all the registrations, plates and insurance so all we had to do was pick up the car. Lauren was really knowledgeable about vehicle operations, ins all the registrations, plates and insurance so all we had to do was pick up the car. Lauren was really knowledgeable about vehicle operations, instructed us and answered all of our questions with patience and a smile. More