Midlands Honda

End of lease and they got us into a new vehicle that we own for less than we were paying on the lease. From the moment we walked in and even the day after the sales team was top notch. We started off pre own for less than we were paying on the lease. From the moment we walked in and even the day after the sales team was top notch. We started off pretty upset based on previous service visits on our current car and that the end of lease agreement was not what we expected. However they immediately got us in touch with the top level managers and finance staff to turn everything around. Greg, who is the GM fixed previous service issues so it is because of him we even considered another Honda. Wes and Andre just made the visit so perfect and easy. Greg's promises to us months ago that he was turning this dealership around was very evident to us. Wes sat us down and talked over options and got us calmed down, then he introduced us to the sales team and they got to work! Andre was perfect from start to finish and made us feel so welcome and like part of a family. They truly are a team and worked together to not only get this sale, but a customer for life! Thanks to all you guys for turning this into the most pleasant customer service interaction I have ever had...you all are the best! More

Came for the oil and filter change. Good customer service was provided and wait time was not long and found friendly environment at Honda dealeship. was provided and wait time was not long and found friendly environment at Honda dealeship. More

This dealership is the worst I have ever purchased a car from. They sold me Lo-Jack and lied about installing it on the car, lost the key to my car. They did not complete servicing the vehicle before they g from. They sold me Lo-Jack and lied about installing it on the car, lost the key to my car. They did not complete servicing the vehicle before they gave it to us. They don't return calls. More

Buying a car is one of my least favorite things to do but Midlands Honda did a great job easing me through the process. David Outen was awesome! I did not feel the usual pressure associated with buying a car Midlands Honda did a great job easing me through the process. David Outen was awesome! I did not feel the usual pressure associated with buying a car. They were diligent at giving me the best experience and i even think i got a good deal. More

My wife and I purchased a new 2013 Honda Accord Sport from Midlands Honda today. The staff was very friendly and helpful and was able to meet our price expectations. Purchasing a new car is a big decis from Midlands Honda today. The staff was very friendly and helpful and was able to meet our price expectations. Purchasing a new car is a big decision and the staff at Midlands Honda made it very easy. Obviously I cannot tell you too much about the vehicle itself because we have only had it for a couple of hours but me taking the time to write this review should tell you how much I appreciated the services that Midlands Honda gave us. More

The sales associate, Steve, was not honest with us. We did not like the price of the vehicle and were getting ready to leave the facility when he told us he would take our offer and sell us the car. Unfo did not like the price of the vehicle and were getting ready to leave the facility when he told us he would take our offer and sell us the car. Unfortunately we trusted them and bought the vehicle. Once home we were going through the paperwork and realized they had added a $1500 warranty to the price of the car. We will never use their services again. More

Our overall experience was ok. We were a bit disappointed that we were never offered the teacher discount,( my wife is a district #2 school teacher) which could have been the game changer, in fact we never e that we were never offered the teacher discount,( my wife is a district #2 school teacher) which could have been the game changer, in fact we never even got that far, after talking with 1 sales person, the one we took the test drive with, and 2 different sales mgr.'s. Not sure why we had to talk to so many people. When we purchased our current car, an 09' Chevy Impala from Love's, we delt with 1 person. So I was a bit confused as to why so many different people were in on what could have been a sale. However, we left knowing that WE made the right decision not to purchase a new CRV based on the monthly payment, and intrest rate, we currently pay 0%. I was also surprised that we were let go without a lower offer on your 2012 model that we test drove, even with the 13's on the lot. I would recommend this dealership to friends, but I would also let them know of this "experience"....It could have been a GREAT one, instead of an "ok" one.... More

My experience purchasing a new accord from Jeremy Blanton was wonderful. Jeremy and the entire staff made me feel very welcome. I was also very nervous making such a large purchase and the game room helped was wonderful. Jeremy and the entire staff made me feel very welcome. I was also very nervous making such a large purchase and the game room helped me to relax. More

Both were friendly, professional, and informative. I appreciated their service. The atmosphere was nice to wait in, very comfortable. No pressure to have other work done; I was left to make that decisio appreciated their service. The atmosphere was nice to wait in, very comfortable. No pressure to have other work done; I was left to make that decision. More

Mr. Algra is a true professional and a sterling example for all service advisors associated with Midlands Honda. I attribute the high marks (5 for GREAT) in all areas of customer service, quality of work, for all service advisors associated with Midlands Honda. I attribute the high marks (5 for GREAT) in all areas of customer service, quality of work, friendliness, experience, and price to your team. Mr. Algra rates 5 in all areas especially friendliness, customer service, or listening/explaining the best options to your customers. I trust your Service Department b/c of great folks like Mr. Algra. He will not let a fellow Soldier down. Finally, thank you for your military discount if this is indeed a recognition of the sacrifices of our men and women in uniform. Respectfully, LTC Oswald C. Arroyo Third Army/U.S. Army Central More