I started looking for a used car online, and someone suggested checking this dealership. I was comparing several cars, over several dealerships, and found a car that I was interested in at Midlands Mazda. I opened an inquiry concerning the car. The response was very timely and professional. Let me define professional- timely, courteous, detailed and without the "shark" mentality expected with sales personnel. I asked several question via email, and each request was handled consistently in the same manner. I went into the dealership with financing / insurance, etc taken care of with the intent of purchase. I do not purchase lightly - i would have easily walked out of there without the car if i had any concerns. The staff was incredible and a PLEASURE to work with. Tony Carmon was a joy to meet, and Ray Bristow the general manager- both made feel very comfortable. Ray and Tony both addressed a concern with the car quickly, professionally, and with concern for my comfort/ ease. I would not hesitate to recommend either of the again, Thank you Tony Valle for walking me through the paperwork!