Midlands Mazda

WOW! I would have never dreamed that working with a dealership would be such a great experience. BUT... what makes it most impressive is the professionalism and additional steps that Bill Braswell and dealership would be such a great experience. BUT... what makes it most impressive is the professionalism and additional steps that Bill Braswell and others at Wray Volkswagen take in order to service and maintain their product(s). Nothing is more dissatisfying than purchasing a product, that you love, and then NOT having it backed in craftsmanship. Having someone you can count on when it comes to transportation is vital today. I think Bill Braswell gets that important message and passes it on to each and every individual that he helps. It's nice to know when someone cares for you, but most importantly... the care that is given to the product that their company provides. Thanks to Bill and all at Wray Volkswagen. I look forward to working with you in the years to come. Thanks, Trey More

Honestly, I have never had better service on a car than I have had on my VW that I lease from Wray. The Service staff is professional, kind, and Bill in particular has gone the extra mile for me when I had have had on my VW that I lease from Wray. The Service staff is professional, kind, and Bill in particular has gone the extra mile for me when I had an unusual problem with my gas cap early on. I used to dread taking a car in for service and thanks to the staff at Wray, I don't dread it any more. The car is probably the best car I have driven as well. It is my first foreign car and there is just a higher level of craftmanship. I have had a recent problem with the engine light and they gave me a loaner to drive (unfortunately not a VW!) while they performed every test they could to try to identify a problem. No problem was found and I have not had any trouble in the about 2 weeks I've had the car back. I have no doubt that if I do have any more trouble, that the Wray staff will resolve it for me. Even though the car is smaller than I am used to and I think I want to buy instead of lease my next car, I am very likely to make that purchase from Wray. More

I have bought 7 vehicles from Wray. Every time is a great experience...therefore I keep coming back. I was never pressured and the salespeople and finance mangers were very knowledgeable. I will definitely b experience...therefore I keep coming back. I was never pressured and the salespeople and finance mangers were very knowledgeable. I will definitely be back when I'm again shopping for a new car! I have also bought one used car from them. Same great service. More

I have been looking for an affordable dependable car for a while and narrowed my decision on 4 cars I was interested in. The silver Mazda3 was the one Idecided would fit my budget and needs and is a very go a while and narrowed my decision on 4 cars I was interested in. The silver Mazda3 was the one Idecided would fit my budget and needs and is a very good looking car with some nice options included in the lease purchase deal advertised on the internet. I live in Sumter but was communicating via the internet with Jeannette at Wray Mazda in Columbia. Her response was excellent and the deal was made with "no hassles" and great customer service. I went by the local mazda dealership to see if I could get the same deal as advertised and after an hour or so, the salesman came back and told me the car I was looking at would be over $100 more per month on a 42 month lease. this came from the sales Manager I guess. Anyway, I thanked the sales person for his time and drove on to Columbia. Scott Grantham was there to greet me and the paperwork had already been started. I already knew which Mazda3's were available so I picked the one I wanted and was on my way back to Sumter in my new Mazda 3 silver as I had decided upon from their internet site. This is how I like to do business. I also met Mr. Wray who treated me like family. The point I want to make is that Wray Mazda honored the advertised deal, no hassles , and the staff I met was great. Thanks for a good car buying experience. You have my business now. More

Ward made the car buying experience easy and fun. He was energetic and enthusiastic about his job and about the VW brand. He knew all about the car and even learned all about my Navigation before he delive energetic and enthusiastic about his job and about the VW brand. He knew all about the car and even learned all about my Navigation before he delivered it to me, so he could show me how everything works. All the guys at Wray VW have been great! More

Very professional, friendly and polite. Very easy to work with. No haggling. Gary explained everything about how they(the dealership) operate and went over all the details of the vehicle. Would recom work with. No haggling. Gary explained everything about how they(the dealership) operate and went over all the details of the vehicle. Would recommend this dealership to everyone. Best car buying experience we've had! More

When we arrived on the lot we were greeted by one of the friendliest people in the car business. Mr Jackson took the time to listen to what we were looking for and make some recommendations about the cars t friendliest people in the car business. Mr Jackson took the time to listen to what we were looking for and make some recommendations about the cars they had on the lot. He was very knowledgeable about the cars that were on the lot, even for the brands that he does not specialize in. All of the other staff has been very helpful, courteous, and have gone above and beyond what you would expect from other dealerships. At no time were we pressured with cheap sales tactics or gimmicks. We couldn't be happier with our decision to choose Wray Automotive. Wray will certainly be the first place we visit any time we are looking for a new car. More

Ward Richardson acted on every question and request with great enthusiasm and professionalism. Every response was clear, concise, and friendly and did not require re-stating. All question were answered and great enthusiasm and professionalism. Every response was clear, concise, and friendly and did not require re-stating. All question were answered and agreed upon with integrity and honesty. He was by far the best sales person I have dealt with and would consider him a Friend above and beyond the sales person/buyer relationship. The car is phenomenol, the deal was right and I am fully satisfied with the entire sales experience and I will go back to Ward Richardson and Wray Automotive for every future car sale and need I may have! More

This was the first time my wife and I have ever purchased a car. The folks at Wray VW and Ward made us feel very comfortable with our purchase. In no way, shape or form did we feel pressured into buying an a a car. The folks at Wray VW and Ward made us feel very comfortable with our purchase. In no way, shape or form did we feel pressured into buying an automobile that we didn't want or in paying a price we did not think was fair. More

When my husband and I arrived at the dealership we were promptly greeted by our salesman, Ward. I had a good idea of what I was looking for and Ward directed us to our options. I was debating between a n promptly greeted by our salesman, Ward. I had a good idea of what I was looking for and Ward directed us to our options. I was debating between a new Jetta, or a used Passat. Ward explained the pros and cons of purchasing each vehicle, by providing information about price, warranty, vehicle history, etc. The information he provided helped in making a decision. I was also provided with information about Volkswagen as a brand, which gave me confidence in the brand itself, as well as the quality of the vehicle I was about to purchase. The financing of the vehicle was very quick and made purchasing a vehicle a little less stressful. I did not have the title to my trade-in vehicle and the staff at Wray Volkswagen graciously offered to obtain a duplicate title for me, which saved me time and quite a bit of hassle. Before I left the lot Ward walked me through how to use the various functions in the car, which proved to be very helpful. I love my new VW and will definitely return to Wray Automotive when the need for another vehicle for my family arises. More