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Midlands Toyota

Columbia, SC

4.2
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

July 27, 2019

The good and bad Service is good. The issue I have is that I was called a couple of weeks ago and I was told that there was a coupon for free tire rotation. We were c More

by jared
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ayers
July 26, 2019

Great customer service. I get great customer service and honesty on my future repairs and cost. Jason's attitude is always respectful and upbeat. One of the best service guys More

by Craig123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Baughman
Jul 26, 2019 -

Midlands Toyota responded

Thank you for the great feedback, Craig! We're happy to hear your service went great during your visit. Jason and the rest of the team all look forward to you stopping back in for your future service needs!

July 26, 2019

Excellent I’m very pleased with Dick Dyer Toyota. The dealership was great Fron the salesman to the finance guy..I will use ‘this dealership for my service. More

by PAULINE.AUSTIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Jordan, Sam Quiller, Zachare Robinson
Jul 26, 2019 -

Midlands Toyota responded

Thank you so much for this great review, Pauline. We pride ourselves in having great customer experience for everyone from beginning to end. So we look forward to seeing you stop in when it's time for your scheduled maintenance for your new vehicle!

July 26, 2019

Awesome sales team. The sales team of Ryan, Zack & Dwight helped me into an amazing 2019 Avalon. Professional salesmanship and service isn’t deal but alive and well at Di More

by WAYNE25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Carter, Ryan Gibbs, Dwight Hylton, Zachare Robinson
Jul 26, 2019 -

Midlands Toyota responded

Congratulations on your new Avalon! We appreciate you leaving us a great review on how your visit with us went. Our sales team prides itself on providing a professional and comfortable environment for all of our customers. Thank you again, and we look forward to working with you more in the future.

Jul 26, 2019 -

Midlands Toyota responded

We're thrilled to see you enjoyed working with our sales team, Wayne! Each and every member of our staff works hard to ensure high levels of professionalism as well as a vast quality with the service they provide, and it's great that you were able to experience that firsthand. Thank you for choosing Dick Dyer Toyota and we hope you enjoy your new Avalon!

July 26, 2019

Quick and friendly! Bought my car with Toyota care and it was such a wonderful experience! Thought I only had two services but I get four! From sales to service, I couldn More

by ABBYGAYLEGEORGE4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Decker
Jul 29, 2019 -

Midlands Toyota responded

We really appreciate the review, Abby! It's absolutely awesome to hear that our staff, both sales and service, was able to offer you the best possible experience. Our team is awesome, and we're glad you were able to experience that firsthand. Thank you and we look forward to helping you with any of your future car needs!

July 26, 2019

Service rep was very good but oil change took too long and they did not have the parts for recall item for the second time. More

by wgoines0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Lightfoot
Jul 29, 2019 -

Midlands Toyota responded

Thank you for sharing your feedback with us. While we're glad you enjoyed working with Christian, we wish we could have provided some additional help with the areas of concern that you referenced. Please feel free to reach out if you have any questions or additional feedback you'd like to send our way. We hope for an opportunity to work with you again!

July 26, 2019

Service Work completed on a timely basis . Bay was full when showed up for my appointment so had to wait a bit. Kinda felt like I was unexpected. More

by HAYGOOA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young lady that was my service advisor very helpful.
Jul 29, 2019 -

Midlands Toyota responded

Thank you for the 5-star rating! It's great to hear that you found your service adviser to be very helpful during your visit with us. We also greatly appreciate your honest feedback regarding your wait time. We look forward to providing you with an even better experience during your next visit!

July 26, 2019

Great Car Buying Experience No hassle, friendly service, and great deal describes my recent experience at Dick Dyer Toyota. After weeks of searching, I found exactly what I was More

by Gbranchjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent McQueen
Jul 29, 2019 -

Midlands Toyota responded

Thank you for your awesome feedback for the Dick Dyer Toyota team! Car buying can be an incredibly stressful time, so we're always happy to hear that we were able to provide a hassle-free, friendly experience. Enjoy the car and please let us know if you need any further assistance!

July 26, 2019

Excellence service without an appointment! My car’s maintenance checkup light came on while I was driving. I although I didn’t have an appointment for service, I decided to stop by Toyota to se More

by 8901LAMOLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Lightfoot
Jul 29, 2019 -

Midlands Toyota responded

We appreciate the awesome feedback for Christian! It's great to hear he was able to fit you in the schedule and help resolve your service issue in an effective, prompt manner. Thank you!

July 25, 2019

Great experience. My experience was great. My sales person was very knowledgeable and helped me get what I needed. I’m glad I stopped by bc all my questions were answe More

by HOMERDLEWIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
WILLIAM CALLOWAY
Jul 26, 2019 -

Midlands Toyota responded

Thank you for the great feedback, Homer. We pride ourselves on how well our sales team helps every individual through the sales process and making you feel comfortable with us. Thank you again for your review and we look forward to working with you on any future sales or service needs!

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