Midtown Kia

Great communication and information. Timely. Explained everything to me and checked on me several times to ask if I had questions. Timely. Explained everything to me and checked on me several times to ask if I had questions. More

My wife started the interaction but after a week, she asked me to take over. He could not communicate with my wife without getting angry. At the end, they blamed 2 tires from a tire store for my vehicle asked me to take over. He could not communicate with my wife without getting angry. At the end, they blamed 2 tires from a tire store for my vehicle shaking. I told them that the internet says the foam in the factory tires causes the shaking. He disagreed, so I asked him to save me the tire store tires so I could get a refund from Hibdon. I mean I picked up my car, the shaking was gone. Which tires did I find in the car so I could take them to get a refund- the factory tires he said were fine and the foam was loose... He left the tire store tires on my car. My wife and I were right all along but how do you tell that to a person that treats you like an idiot. More

We bought our KIA on 5/9. Engine light came on Monday 5/18. We took it in on Tuesday 5/20. They said it was fixed so we picked it up on 5/21. Engine light came back on the nex Engine light came on Monday 5/18. We took it in on Tuesday 5/20. They said it was fixed so we picked it up on 5/21. Engine light came back on the next time it was driven on 5/22 and because of the Holiday we could not bring it in until Tuesday 5/26. Today they tell us they don't know when the part will be in. Another weekend without a car!! Not trying to be difficult but I have never had similar experience with buying a car before. On top of all that they have not been very friendly. Basically because of these issues we have not be able to drive the car 10 days out of 20 that we have owned it and it's going to cost us $500+. Very disappointed!! More

Patrick got the car in an timely manner and was able to assist with issues that we had from another mechanic at AAMCO. Upfront and honest with the concerns they had an updated me that I was sold a transmis assist with issues that we had from another mechanic at AAMCO. Upfront and honest with the concerns they had an updated me that I was sold a transmission from another shop that was junkyard and not a remanufactured help my wife get Uber assistance to get back-and-forth to work with the vehicle being broke down exceptional customer service highly recommend them to anybody. More

Not what it use to be, feel that not all on same page at all. all. More

Excellent service. The customer service advisors were nice and helpful. Dealership was nice and clean. The customer service advisors were nice and helpful. Dealership was nice and clean. More

Great customer service. They kept me and got me a uber home while they worked on my vehicle. They kept me and got me a uber home while they worked on my vehicle. More

Patrick was able to work us in without an appointment and we were very appreciative. we were very appreciative. More

Patrick is kind and listens to me. He checks on me in the waiting room also. He is just a good guy overall. It is always a good experience whenever I come in. He explains everything He checks on me in the waiting room also. He is just a good guy overall. It is always a good experience whenever I come in. He explains everything to me in a way that I can understand it. More

The communication was phenomenal, and the entire process was smooth from start to finish. I was able to clearly express what I wanted in a vehicle, and Brendon listened and made it happen. He went above and was smooth from start to finish. I was able to clearly express what I wanted in a vehicle, and Brendon listened and made it happen. He went above and beyond to ensure I got exactly what I was looking for, and everything worked out great. More