Midtown Kia

The service mechanics need to do there job and check there work out, we took the car in for service and to fix the problem with AC unit, when you have the recirculating for the inside on it turns cold b there work out, we took the car in for service and to fix the problem with AC unit, when you have the recirculating for the inside on it turns cold but then kicks off and won’t go back on. Thats the problem, did some research on it and that’s been a problem on some, so we would like to get it fixed More

My purchasing experience at Midtown Kia was an ease and a pleasure. Melissa in sales was knowledgeable and communicated well. She answered any question I had during the process from beginning to end with pat pleasure. Melissa in sales was knowledgeable and communicated well. She answered any question I had during the process from beginning to end with patience and grace. All the staff from sales to finance did a great job making feel comfortable and unpressured. Totally enjoyed my experience. More

Very quick and painless experience. Very friendly as well. Would recommend again to anyone here. Very friendly as well. Would recommend again to anyone here. More

John Duford went above & beyond in making this a smooth & rewarding experience! I will recommend John & Midtown Kia to a yone who's interested in a Kia rewarding experience! I will recommend John & Midtown Kia to a yone who's interested in a Kia More

David Howell has been extremely helpful and I have not had any issues getting things taken care of. had any issues getting things taken care of. More

That was the fastest and most hassle car buying experience i ever had. I look forward to my next visit. Hopefully service department will be just as goid. experience i ever had. I look forward to my next visit. Hopefully service department will be just as goid. More

Overall really good. They took care of us the best they could and make things right. Quick repairs They took care of us the best they could and make things right. Quick repairs More

I told David, my salesman, I was not going to purchase the vehicle unless they got the certification of CPO done. He assured me it was done. I went to the dealership to get the paperwork because they didn the vehicle unless they got the certification of CPO done. He assured me it was done. I went to the dealership to get the paperwork because they didn’t give it to me at time of sale. They gave me a work order and a 135 point inspection with no VIN verifying it was for MY vehicle. So, I called Kia consumer affairs the next day to verify and they told me it was NOT done. I’m currently working with them to get this solved. THIS IS A PROBLEM! The car is a 2025 with 5k miles. Should have been done. Other issue is the finance guy tried to sell me on extended warranties and told me the maintenance warranty included oil changes, all filters changed and all fluids done for 5 years. I looked in my contract later and saw he signed me up for ONLY oil changes. I felt scammed, so I came in and cancelled the extended warranty and maintenance warranty and they told me it could take 16 WEEKS?!?! All in all, I felt this was all very shady, I’m not happy. More

Used them for years, for multiple cars but they've gone downhill fast recently. Went in for new tires, put different more expensive ones than quoted on my car. Added an alignment we didn't need instead of downhill fast recently. Went in for new tires, put different more expensive ones than quoted on my car. Added an alignment we didn't need instead of tire service as quoted on the website. Was supposed to get software update and decal during last two visits but no idea if it happened, no decal added but they listed it on the paperwork. Some of the service employees seemed very busy doing personal tasks and games on their phones instead of helping customers. Won't be going back. More

She was attentive and available if I needed her! Quickly responded to needs and questions Quickly responded to needs and questions More