Midtown Kia

Good CUSTOMER service and they got me out quickly. I will be back soon to get more work done to my car. I will be back soon to get more work done to my car. More

If you have an appt to get your service done, they should get you right in and right out. Every time I go for an easy oil change my car is there for at least 2-3 hours. That is not acceptable. get you right in and right out. Every time I go for an easy oil change my car is there for at least 2-3 hours. That is not acceptable. More

I made an online appointment to have an oil change, tire rotation and transmission flush. I never got a confirmation so I then called and left a message the week before my appointment. No one ever called or rotation and transmission flush. I never got a confirmation so I then called and left a message the week before my appointment. No one ever called or texted me back. I ended up coming in a little after 8am and dropped off my car for the work. After five hours I still had not received any communication from the dealership so my husband and I went back and they had only done the oil change and tire rotation. We left without getting the transmission work. I was disappointed because there was no communication to update us on the fact that they were running behind. This was not my first bad experience here. I also had tires installed earlier in the year. My husband made the appointment and selected the specific tires we wanted online and I went into get them installed. After the work was completed I went home and my husband informed me that the tires they put on were not the ones that he ordered. Again, there was no communication that the tires we wanted were not available. And they should have let me know so that I could have decided to wait or just take what they had. I will not be returning to this dealership because I do not trust them anymore. More

Great all around… right up until the time to sign paperwork and drive away. They had a busy day, but still, it shouldn’t take several hours, esp. since we coordinated in the days beforehand. paperwork and drive away. They had a busy day, but still, it shouldn’t take several hours, esp. since we coordinated in the days beforehand. More

Excellent car buying purchase and David is the consummate Sales Professional. I highly recommend Midtown Kia. Sales Professional. I highly recommend Midtown Kia. More

David provided great customer service and he looked for my charger I left behind and he found it in the same spot I left it! my charger I left behind and he found it in the same spot I left it! More

Great service! A quick in and out and a job well done, couldn’t ask for better job! A quick in and out and a job well done, couldn’t ask for better job! More

Did a great job of keeping me updated on work being done, gave more than was expected, great experience! gave more than was expected, great experience! More

Very upfront with what he could do for before I came in which was great. Because I was let down here prior visit a few months back. And oshay was awesome and great to work with as well which was great. Because I was let down here prior visit a few months back. And oshay was awesome and great to work with as well More

We were told our title and plates were taken care of and transferred to our new car, but we just found out 15 days later that we still have to register and transfer it over and will be spending over 2k out transferred to our new car, but we just found out 15 days later that we still have to register and transfer it over and will be spending over 2k out of pocket to take care of it. It would have been nice to know beforehand what we were getting into. Also, our sales specialist was not sympathetic at all and made excuses. Transparency would have been nice. More