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Midtown Kia

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.4
3,170 Reviews
LET US HELP YOU TODAY Midtown Kia in Tulsa, OK, also serving Jenks, Muskogee, Owasso, Sand Springs, Sapulpa, and Bixby, is proud to be an automotive leader in our area. If you would like financing options and you are in the market to purchase a new Kia or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Midtown Kia will get you into the car or truck you choose with professionalism and attention to your needs.
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4747 S Yale Ave

Tulsa, OK

74135

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Showing 3,170 reviews

September 18, 2023

Service department message left for Michael was about the 4 wheel alignment print out that read my tires will wear sounded like an alignment issue and if was why no one say anything, not like they went over More

by mdwerner6942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Aponte
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Sep 22, 2023 -

Midtown Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

September 18, 2023

Awful on sales department with Justin , extremely mean, I don’t want to buy again. More

by MONICAGOLDZWEIG
Recommend Dealer
No
Employees Worked With
Justin Mabe
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Sep 22, 2023 -

Midtown Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 18, 2023

The place is very professional, kind and it was an enjoyable experience. They helped me in every way possible. They explained everything very well. I left satisfied! Can't wait to continue doing busi More

by Billybloom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Keller I do believe is his name. He was awesome!, Bryan Newpher
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Sep 19, 2023 -

Midtown Kia responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Midtown Kia!

September 17, 2023

This was my first interaction with Midtown. Everyone was excellent and made a 'factory' repair easy and fast. Arlee was fantastic and everything went better than planned. More

by tasprenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mellor, Arlee G
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Sep 18, 2023 -

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Midtown Kia. Mike and Arlee appreciate your business and hope to see you again soon!

September 17, 2023

I had an excellent experience at the Kia dealership. I have bought 4 cars and this was the best experience yet. I highly recommend! More

by hollylhawks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler was also excellent , Bryan Newpher
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Sep 18, 2023 -

Midtown Kia responded

Thanks for sharing about your 4th experience with Midtown Kia. Tyler, Bryan, and our team appreciate your business and hope to see you again soon!

September 16, 2023

Communication was a little difficult for a few days but Arlee made it much better More

by Person
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlee, Farley, from the service department
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Sep 18, 2023 -

Midtown Kia responded

Thanks for sharing about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

September 15, 2023

Terrible customer service. Will not return calls when customer calls to check status of vehicle. More

by BTURMAN729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
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Sep 21, 2023 -

Midtown Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 15, 2023

This dealership as a whole was superb. Justin Mabe did a fantastic job selling us our new car. We are from TX and will come back to buy from Midtown Kia in the future!! More

by billieduggan72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Aponte, Justin Mabe
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Sep 15, 2023 -

Midtown Kia responded

Thank you for the five-star rating! Congratulations on your new purchase, Billie! We look forward to sharing your compliments with Justin and our crew. Please don't hesitate to let us know if we can be of further assistance.

September 15, 2023

Easy to work with, honest & friendly! They were quick to respond to our questions & found a car that matched exactly what our family was needing! More

by karlieryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Newpher, Carson VanCleave
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Sep 18, 2023 -

Midtown Kia responded

Karlie, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 15, 2023

For the most part, we had a very good experience with Midtown Kia with the exception of handling our trade in. They made a very low offer ($2800 below the payoff) on the trade-in and when we showed them More

by tstone4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratcliffe - 5*, Bryan Newpher
Report | Print
Sep 15, 2023 -

Midtown Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Sep 16, 2023 -

tstone4 responded

As the deal is already done and we are very happy with our new Telluride, there really isn't anything to be done to turn the situation around. I would simply suggest that in the future you don't try to lowball someone on their trade-in when they have done the research and know what it is supposed to be worth. And if you're not going to honor KBB pricing estimates, take down the KBB banners and advertisements at your business. There is no way that you didn't know you were low-balling me, it took me all of 3 minutes to get a cash offer online (Carvana) for almost $2000 more than your offer and less than 4 hours to get the offer we accepted that was $3000 more than your offer. Funny thing is, if you had just offered to match the payoff amount, we would have taken it, but luckily for us we ended up making a few bucks by selling it elsewhere.

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