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Midtown Kia - Service Center

Tulsa, OK

4.1
1,913 Reviews

1,913 Reviews of Midtown Kia - Service Center

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March 25, 2024

Excellent! No pressure, laid back but very Knowledgeable. Excellent selection of vehicles and colors too! More

by whiteley03
Recommend Dealer
Yes
Employees Worked With
Michael Aponte
Mar 26, 2024 -

Midtown Kia responded

It's great to hear that Michael was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Midtown Kia!

March 25, 2024

Appalling. My car was in worse condition when received then when it was brought into the dealership and had to be towed back. (After being told by Nate, twice, More

by TulsaMom918
Recommend Dealer
No
Employees Worked With
NATE HARLAN, Nate Harlan
Aug 09, 2024 -

Midtown Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Aug 19, 2024 -

TulsaMom918 responded

When I finally received my car I was told by Kia Midtown of Tulsa that it was in need of a new battery as my old battery had died after sitting in their lot for so long. I declined buying a new battery from Kia and was told they would jump my car so I could drive it home. I drove it from Kia to an auto shop to have the battery tested and lo and behold the battery was fine! However the connection was unnaturally loose. How strange. Upon receipt of my car it had additional damage to the exterior as well as uncovered electrical wiring in the front seat. I ended up having to sell the car to scrap a month later due to issues with the ignition (which Kia replaced). Throughout this ordeal the manager at the time was of immense help, once he was alerted to the whole situation, but he was fired the same day I went to pick up my car and was replaced by a consultant. I cannot express how much I would advise against doing any business with Kia Midtown in Tulsa.

March 23, 2024

They are amazing, everyone there made sure my family and I were treated with the utmost respect. I will always go to this location with any of my needs on a Kia!! More

by soccermom202000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Creveling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Ratcliff, JOE CYR
Mar 24, 2024 -

Midtown Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Midtown Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

March 22, 2024

He helped me out with buying a car. The left front TPMS wasn't registering, the tech thought it needed driven a bit to recalibrate it. It turned out after I got home that it was missing More

by Dr. Cow
Recommend Dealer
Yes
Employees Worked With
Jordan
Mar 24, 2024 -

Midtown Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Midtown Kia!

March 18, 2024

Easy, told him my car problem he checked it out called with recommendations. Made it simple More

by butler1963
Recommend Dealer
Yes
Employees Worked With
Spivey
Mar 18, 2024 -

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

March 13, 2024

Very courteous Very knowledgeable and helpful. Also quite prompt Jordan called with a car that just came in that he thought we may be interested in and we bought it that same day. He is proactive. More

by isds.martina
Recommend Dealer
Yes
Employees Worked With
Mike and Jordan
Mar 13, 2024 -

Midtown Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Midtown Kia!

March 12, 2024

I took my 12 year Kia into the dealership just for recall work, and I was treated like a king. Even though I had only owned the car for 4 months More

by SNAKEDOCTORAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mellor, JEREN BAYLOCK, Nate Harlan
Mar 12, 2024 -

Midtown Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Midtown Kia, we look forward to having you as a valued customer for many years to come!

March 09, 2024

Mike was very good with communication and got back to us very promptly. And he has a pleasant personality. More

by isds.martina
Recommend Dealer
Yes
Employees Worked With
MIKE MELLOR, Mike Mellor
Mar 09, 2024 -

Midtown Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Midtown Kia, we look forward to having you as one of our valued customers for many more years to come!

March 09, 2024

Great customer care. Michael answered all our questions. He was great. Everyone was very helpful More

by coryandsue
Recommend Dealer
Yes
Employees Worked With
MIKE MELLOR, Mike Mellor
Mar 09, 2024 -

Midtown Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Midtown Kia.

March 09, 2024

It was nice, first oil change It was nice, nice Kia dealer place, I enjoyed the coffee ?? More

by vucetic9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NATE HARLAN, Nate Harlan
Mar 09, 2024 -

Midtown Kia responded

Thanks for sharing about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

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