Midtown Kia - Service Center

It is always a fast and friendly experience Waiting area is nice, clean and easily accessible is nice, clean and easily accessible More

They will never see me again. The service department at this dealership has made me question whether I even want to own another Kia and I’ve driven Kia’s since 2011. The service department at this dealership has made me question whether I even want to own another Kia and I’ve driven Kia’s since 2011. More

Quick and friendly. Only complaint is that they can never seem to tuck my GPS tracker/OBD-2 connector back under the dash. It always dangles onto the floor and creates a Only complaint is that they can never seem to tuck my GPS tracker/OBD-2 connector back under the dash. It always dangles onto the floor and creates a safety hazard, getting in the way of the brake pedal. More

I have nail in my tries and they take almost 2 hours to fix it and my car app not working i told them to fix they ignore me not fix fix it and my car app not working i told them to fix they ignore me not fix More

Friendly. Took a little long and the'car wash' did little more than smear the dust on the outside. The vacuumed and it looked good. Took a little long and the'car wash' did little more than smear the dust on the outside. The vacuumed and it looked good. More

I was disappointed because out of the 10 issues they said my vehicle needed was untrue …and I know that for a fact because I had those two items done… so this tells me their mechanic didn’t physically check… my vehicle needed was untrue …and I know that for a fact because I had those two items done… so this tells me their mechanic didn’t physically check….. terrible service More

Amazing team from top to bottom. The showroom and service waiting areas are also top-notch. The showroom and service waiting areas are also top-notch. More

The service department was great. Cody was friendly and knowledgeable about what service my car needed. The wait wasn't long at all and I was very comfortable while waiting. Cody was friendly and knowledgeable about what service my car needed. The wait wasn't long at all and I was very comfortable while waiting. More

When I made the appointment, I asked them to look at my air condition it was blowing warm air. When I brought car in, I reminded Patrick to check the air conditioner. He typed it on computer screen. The air condition it was blowing warm air. When I brought car in, I reminded Patrick to check the air conditioner. He typed it on computer screen. The car was kept 2 days, when I picked it up I asked Cody what was done about air conditioner? He said nothing, it wasn't in work order. I definitely didn't want to leave it again, not come back, because it seems I end up without a car for a day or two. So, I'm going to Same Day Auto here in SS when I'm able. The guys are nice, it just seems you are always short handed. And a lot of walking around by various employees. Thank you More

The dealership was very courteous and helpful,,,,I got the call when my part had arrived and the took care of the situation with my car the call when my part had arrived and the took care of the situation with my car More