Midtown Kia - Service Center

The service mechanics need to do there job and check there work out, we took the car in for service and to fix the problem with AC unit, when you have the recirculating for the inside on it turns cold b there work out, we took the car in for service and to fix the problem with AC unit, when you have the recirculating for the inside on it turns cold but then kicks off and won’t go back on. Thats the problem, did some research on it and that’s been a problem on some, so we would like to get it fixed More

My purchasing experience at Midtown Kia was an ease and a pleasure. Melissa in sales was knowledgeable and communicated well. She answered any question I had during the process from beginning to end with pat pleasure. Melissa in sales was knowledgeable and communicated well. She answered any question I had during the process from beginning to end with patience and grace. All the staff from sales to finance did a great job making feel comfortable and unpressured. Totally enjoyed my experience. More

David Howell has been extremely helpful and I have not had any issues getting things taken care of. had any issues getting things taken care of. More

Overall really good. They took care of us the best they could and make things right. Quick repairs They took care of us the best they could and make things right. Quick repairs More

Used them for years, for multiple cars but they've gone downhill fast recently. Went in for new tires, put different more expensive ones than quoted on my car. Added an alignment we didn't need instead of downhill fast recently. Went in for new tires, put different more expensive ones than quoted on my car. Added an alignment we didn't need instead of tire service as quoted on the website. Was supposed to get software update and decal during last two visits but no idea if it happened, no decal added but they listed it on the paperwork. Some of the service employees seemed very busy doing personal tasks and games on their phones instead of helping customers. Won't be going back. More

She was attentive and available if I needed her! Quickly responded to needs and questions Quickly responded to needs and questions More

I brought my car in for a recall. The staff was friendly and knowledgeable and completed the task in a timely manner. Thank you Midtown Kia!! The staff was friendly and knowledgeable and completed the task in a timely manner. Thank you Midtown Kia!! More

Mechanics have not fixed my car after several attempts and them saying “it’s fixed!” Thousands of dollars spent and my car is STILL doing the same thing it was brought in for. Advisor was great with commu and them saying “it’s fixed!” Thousands of dollars spent and my car is STILL doing the same thing it was brought in for. Advisor was great with communication, but, the mechanics seem incompetent. Writing an order ticket then not doing what’s on the order, yet, call me to pick it up?! More

The staff was quick to welcome me and start the services on my vehicle. The waiting area was clean and quiet. on my vehicle. The waiting area was clean and quiet. More

Service Advisor was James. He was friendly and professional. Explained the diagnostics, set up a Lyft for me and then called as soon as my car was ready. On return, he explaine He was friendly and professional. Explained the diagnostics, set up a Lyft for me and then called as soon as my car was ready. On return, he explained the service performed and answered my questions. More