Midtown Kia - Service Center

Everyone and everything was great! You just need someone to answer service phone and take messages!! You just need someone to answer service phone and take messages!! More

Never been happier with a car dealership. They go above and beyond on every visit. Melissa is wonderful as is Sam and David. They go above and beyond on every visit. Melissa is wonderful as is Sam and David. More

I started going to this dealership back in May of 2025. I had just recently bought an older, slightly beat up 2019 optima after getting in a bad wreck and totalling my car. I bought a cheaper car to save t I had just recently bought an older, slightly beat up 2019 optima after getting in a bad wreck and totalling my car. I bought a cheaper car to save the rest of my money and buy my dream car next year. Whenever I bought the car there were some technical things I couldn't figure out. I called another Kia dealership near me and asked for 5 minutes of their time and they told me it would be 5-7 days before they could help me and it would be 195. I just needed to know how to connect my phone to car play (turns out it never worked in the first place). I called midtown and Patrick immediately told me to come down whenever and he'd look for me. Whenever I came out, he couldn't find a solution but went above and beyond to find out I had an extended warranty and recall I didn't know about and got those fixed for me immediately. Fast forward a couple months later I'm having some engine issues and while the managers and techs let my car sit around he kept me updated and made sure my car got back to me when I needed it even if it meant he'd risk things for his sake. I really appreciate Patrick and will always come back to him for my Kia. I only give a lower rating for the dealership because I couldn't get anyone else to answer the phones besides him and the managers let my car sit around and wouldn't give me or him any answers. 100% recommend Patrick Conoway! More

Amazing service. Breana was wonderful Absolutely love Midtown Kia. Will forever trust them with my business Breana was wonderful Absolutely love Midtown Kia. Will forever trust them with my business More

Darren and Breana are a wonderful, down to earth people who know how to take care of you. Received wonderful service. who know how to take care of you. Received wonderful service. More

I have used you guys to but my cars for 10+ years and never had to use the service department till a couple months ago. Was not satisfied with service. never had to use the service department till a couple months ago. Was not satisfied with service. More

James was very helpful and knowledgeable. He got my car in and out quicker than expected and kept me updated with the progress. It was greatly appreciated. He got my car in and out quicker than expected and kept me updated with the progress. It was greatly appreciated. More

John was very knowledgeable. He made the buying experience comfortable .he was also helpful after the sale. He made the buying experience comfortable .he was also helpful after the sale. More

Patrick did a great job communicating and getting me a loaner immediately when we knew car had to stay at the dealership. It was easy to get in and out. loaner immediately when we knew car had to stay at the dealership. It was easy to get in and out. More

Great customer service, always a clean waiting area. Always welcomed in a prompt and courteous manner. Always welcomed in a prompt and courteous manner. More