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1,904 Reviews of Midtown Kia - Service Center
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April 10, 2025
This time was very easy. In past its taken so long for just oil change, however Mr. James Stassi took great care and gave me his word it had changed and assured me service in In past its taken so long for just oil change, however Mr. James Stassi took great care and gave me his word it had changed and assured me service in a timely manner. He did not lie!! More
by michael.agnew
Verified CustomerEmployees Worked With
James Stassi
April 10, 2025
Not a good dealership. Nothing but issues and lack of follow up. Made appointment for recall called was told parts were in for recall. Got to dealership didn't have the cor Nothing but issues and lack of follow up. Made appointment for recall called was told parts were in for recall. Got to dealership didn't have the correct part had to order. Never called to let me know parts was on. More
by wesau89
Employees Worked With
Dallas and Patrick
April 10, 2025
Logan was fantastic! !! This has been the only positive experience I’ve had purchasing a car! They let me test drive and take it home for the weekend to ensure I was happy !! This has been the only positive experience I’ve had purchasing a car! They let me test drive and take it home for the weekend to ensure I was happy with my purchase. I would definitely buy from them again!!! More
by tmfoster369
April 10, 2025
So quick and efficient was the service, I barely had time to sit down and get settled. Everyone was on top of taking care of me while my car air conditioning was being checked. Someone even offered to get me to sit down and get settled. Everyone was on top of taking care of me while my car air conditioning was being checked. Someone even offered to get me a cup of coffee or some water. It is always a pleasure heading over to Midtown Kia becuase I know the service will be excellent. More
by J Rorschach
Employees Worked With
July 17, 2024
We have purchased two Kia Sportages from Midtown Kia and have always been pleased with the experience. Melissa was great to work with and she was in top of the entire process. This is our third Sportage have always been pleased with the experience. Melissa was great to work with and she was in top of the entire process. This is our third Sportage, this one being a much higher end Sportage. We think we will like the extra creature comforts. More
by jlee
July 09, 2024
Horrible experience! I will be submitting an email to KIA pertaining to the horrible service I delt with and my vehicle being left unrepaired. I will be submitting an email to KIA pertaining to the horrible service I delt with and my vehicle being left unrepaired. More
by adamsmtg
Employees Worked With
Nate Harlan
May 02, 2024
I always feel like the most important person when I walk through the front door. They provide exemplary service every step of the way! through the front door. They provide exemplary service every step of the way! More
by amber.gwinup
April 26, 2024
Jared took very good care of me. He was professional and very apologetic for my extra wait time and multiple trips I had to make back to the dealership. Even offered me a free car de He was professional and very apologetic for my extra wait time and multiple trips I had to make back to the dealership. Even offered me a free car detail or oil change on my next visit for waiting patiently. They will be doing all the maintenance on my car. More
by NEALZTHOMAS
Employees Worked With
Jared Higinbotham
April 24, 2024
No communication/parts department Service technicians do not do complete service to vehicles as per Kia warranty Still waiting car detail and parts for main console. +6 months. Car was bought brand n do not do complete service to vehicles as per Kia warranty Still waiting car detail and parts for main console. +6 months. Car was bought brand new less than a year ago. More
by ADT262
Employees Worked With
Justin Mabe, Tyler Ratcliff
