Midtown Kia - Service Center

We were told our title and plates were taken care of and transferred to our new car, but we just found out 15 days later that we still have to register and transfer it over and will be spending over 2k out transferred to our new car, but we just found out 15 days later that we still have to register and transfer it over and will be spending over 2k out of pocket to take care of it. It would have been nice to know beforehand what we were getting into. Also, our sales specialist was not sympathetic at all and made excuses. Transparency would have been nice. More

Very friendly and communicative. Easy drop off, clean and comfortable waiting area. Always gives a number to communicate if I leave property during scheduled maintenance. Easy drop off, clean and comfortable waiting area. Always gives a number to communicate if I leave property during scheduled maintenance. More

Very upfront with what he could do for before I came in which was great. Because I was let down here prior visit a few months back. And oshay was awesome and great to work with as well which was great. Because I was let down here prior visit a few months back. And oshay was awesome and great to work with as well More

David was very nice and worked me in to the schedule same day. Was in and out quick and everyone was very nice and accommodating. same day. Was in and out quick and everyone was very nice and accommodating. More

Customer service is very polite. Very nice. Very helpful. The way check back with you about your vehicle. Very nice. Very helpful. The way check back with you about your vehicle. More

Courteous employees. I did not have to wait long for my car to be serviced. I was delighted to see my car was vaccumed. I did not have to wait long for my car to be serviced. I was delighted to see my car was vaccumed. More

Better than Ferguson Kia, but Im still looking for the best service department. Unfortunately, There are only 2 in town. best service department. Unfortunately, There are only 2 in town. More

I had no idea I had a warranty on oil change and tire rotations, and Patrick informed me (and therefore, saved me money). He didn’t have to do that, and I appreciate it. rotations, and Patrick informed me (and therefore, saved me money). He didn’t have to do that, and I appreciate it. More

It was honestly extremely happy with the entire experience at Midtown Kia. I came in specifically because I had purchased a preowned Kia from another dealership, but discovered that there was a mai experience at Midtown Kia. I came in specifically because I had purchased a preowned Kia from another dealership, but discovered that there was a maintenance agreement on it from Midtown. I expected to have a hassle getting it transferred over to my name, but it was no problem at all, and everybody I encountered was incredibly kind and helpful. More