Midwest Kia

Alway happy with Midwest kia Every time I go in to Midwest Kia for a service on my Rio they am treated like a queen and I feel I can trust the service center to take car of any is Every time I go in to Midwest Kia for a service on my Rio they am treated like a queen and I feel I can trust the service center to take car of any issues and not be taken advantage. I love that my car is always clean when they are done Thank you Midwest kia service center for always going above and beyond More

Quick and Friendly Response Time Brandon Michael met me as I arrived in the service area. He immediately asked what I wanted and proceeded to check me in, while letting me know about Brandon Michael met me as I arrived in the service area. He immediately asked what I wanted and proceeded to check me in, while letting me know about the snacks, coffee and other beverages that were available to me while I waited. He came into the waiting room and fixed the television that had gone off channel and reset so that me and other customers could continue to watch. Brandon came and escorted me to my ride once the services and had been completed and walked me through what had been taken care of. He then escorted me to my car and moved a car that was waiting for their occupant. I did not have a long wait period and felt comfortable during my visit. More

Good customer service They are friendly and quick and I would recommend them. The paperwork explains everything that was worked on. I like that you can schedule your servic They are friendly and quick and I would recommend them. The paperwork explains everything that was worked on. I like that you can schedule your service appointments online. More

Very friendly and quick response from Brien. I was pleased with how quickly Brien asked my questions and was very patient with me, as I had many question over several weeks. I live about three ho I was pleased with how quickly Brien asked my questions and was very patient with me, as I had many question over several weeks. I live about three hours from Wichita and he was willing to work with me. Adam the financial guy was amazing and helped work with us. More

Midwest Kia auto purchase Sales rep did a great job of answering all my questions and sales manager worked to get me the best deal. Entire staff was very pleasant to work with, Sales rep did a great job of answering all my questions and sales manager worked to get me the best deal. Entire staff was very pleasant to work with, couldn't ask for much better! More

Great experience I brought my car to be looked at due to issues with my car starting. They took the time to look at it and were honest that they were unable to replica I brought my car to be looked at due to issues with my car starting. They took the time to look at it and were honest that they were unable to replicate the problem. They asked to keep it longer, but were unable to replicate the problem and even said that it was giving more power each time. I really appreciated the honesty. I havent had any problems since. And to top it off, they gave me a free car wash. It was great customer service. More

Trustworthy I feel like Dennis is trustworthy. I think he does a great job helping people be comfortable while they wait. I am enjoying my KIA Sorento. I feel like Dennis is trustworthy. I think he does a great job helping people be comfortable while they wait. I am enjoying my KIA Sorento. More

Taking Care of Customers! Went in for a check engine light and a couple of other issues. Ended up being something that would take longer than the time I had available so MidWes Went in for a check engine light and a couple of other issues. Ended up being something that would take longer than the time I had available so MidWest Kia gave me a loner car to use while the maintenance was being done on my car. Big thumbs up!!! More

Time for a new battery It was time for a new battery when I awoke earlier this week. It was handled with ease and my service time was not that long. It was time for a new battery when I awoke earlier this week. It was handled with ease and my service time was not that long. More

1st service. Went fine. Didn't have any problems. My one concern is that I asked them if my UVO services maintenance reminder was updated after oil change and they Went fine. Didn't have any problems. My one concern is that I asked them if my UVO services maintenance reminder was updated after oil change and they said yes. They acted like they didn't fully know what I was talking about? Maybe more education is needed for your service team. When I got home and looked I could not see any updates. Still don't know how to update. More