Mike Calvert Toyota
Houston, TX
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⭐☆☆☆☆ I had a frustrating experience with Victor Balogun at Mike Calvert Toyota. Before I came in, we discussed the numbers. He clearly told me the out-the-door price would be about $35,500, with $2 Balogun at Mike Calvert Toyota. Before I came in, we discussed the numbers. He clearly told me the out-the-door price would be about $35,500, with $21,000 for my trade-in. I told him the trade offer was lower than Carvana’s, even after the Texas trade-in tax credit. He repeatedly said he would talk to his manager and get back to me, but never did. I called him again this morning and came in. Then the out-the-door price was around $39,500. Quoting me one set of numbers and presenting a price about $4,000 higher after I arrived was misleading and wasted my time. I would not recommend this experience. More
Johana Lopez and Mike Calvert Toyota made my first new car purchase easy! They are worth driving out of town for. I highly recommend calling Johana for a great experience. -Michael C. from San Antonio car purchase easy! They are worth driving out of town for. I highly recommend calling Johana for a great experience. -Michael C. from San Antonio More
My sales associates, Mr. Yakoob did a fantastic job getting me the car which I wanted. His knowledge and dedication deserve recognition and reward. The two mangers Sami and Yakoob did a fantastic job getting me the car which I wanted. His knowledge and dedication deserve recognition and reward. The two mangers Sami and Edward were always available and extremely supportive. The team made buying a new Toyota a fantastic experience. More
Ms Juana was the best she listened to to all my needs of what I was looking for and she explained everything I need to to know she went above and beyond what I was looking for and she explained everything I need to to know she went above and beyond More
My confirmed oil change and tire rotation appointment was at 8 AM. Work didn't start till much much later and completed over 2 hours later. The charge was over $135. Using a credit card, was an additional fe at 8 AM. Work didn't start till much much later and completed over 2 hours later. The charge was over $135. Using a credit card, was an additional fee. I had to put up with a supervisor reprimand a subordinate in my clear sight and hearing while I was in the waiting area. The soda machine was leaking water all over the floor in the refreshment area which could cause someone to slip and fall. After paying I was very glad to leave. I was told my vehicle is parked in the "back" then the rep left. It took me around 15 minutes to find my vehicle. When I did find it, my seat was moved, not even close to my original position, and the radio was on some kind of Mexican station. More
