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Mike Calvert Toyota

Houston, TX

4.2
1,349 Reviews

2333 South Loop W

Houston, TX

77054

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Showing 1,349 reviews

March 25, 2023

Professional service and friendly salespeople who take care of there customers . Awesome dealership to visit More

by shortcut91
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Moreno Jr.
March 24, 2023

Brittany Foster sold us our first Toyota today! Juan Rodriguez was helpful in explaining all of our questions. We are so pleased with their energy and knowledge about the vehicle we just purcha More

by jaytjame
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Foster
March 22, 2023

Terrible service when you call? You are never connected to a service person. I was promised a call back 15 to 20 minutes or an hour ago. I have had nothing but bad experiences eve More

by doddmangallery
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Love
Mar 22, 2023 -

doddmangallery responded

After I called for a manager, someone called me after 1hour 20 minutes and said they could not troubleshoot remotely. If they had called earlier, I could have tried a local repair shop, but they closed at 5 pm.

March 21, 2023

Had a great experience while purchasing my truck Louis Dias did a great job, everything was smooth and easy. More

by john
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louie Dias, Stephen Lee, Jim Love
March 21, 2023

My company purchased a 2020 Ford Expedition for my business use. The sales rep. was young, courteous, and tried to help us with the buying process. The experience went downhill from there. The sale More

by Tmcwilliams.safety
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christian Rojas
Mar 21, 2023 -

Mike Calvert Toyota responded

We regret to hear about your experience because it is not the experience we want our Customers to have at Mike Calvert Toyota, our Customer Relations Manager will be reaching out to you to discuss further.

March 16, 2023

Excellent Experience from sales to Finance" My experience purchasing a car from Mike Calvert TOYOTA was excellent👏👏👏. From the moment you walk in, you get this well organized, very clean and ha More

by Hiwi
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kadjaliou Barry
Mar 21, 2023 -

Mike Calvert Toyota responded

We are glad to hear that you had such a positive experience and appreciate you taking time to provide us this feedback.

March 08, 2023

We bought a Toyota Corolla today on May 7th 2022 with Truong Doan. We went back on March 4, 2023 and spoke to Truong again to try to buy a Rav4 Prime SE at MSRP with no dealership markup and no dealershi More

by leohi83
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Truong Doan
Mar 15, 2023 -

Mike Calvert Toyota responded

We regret that you were not informed of the dealer added options prior to your visit, we add addition features to each of our vehicle to enhance the ownership experience. These are listed on our addendum stickers, on our new and preowned vehicles. We do like to take care of our repeat customer and our Customer Relations Manager will be contacting you to discuss this further with you.

February 24, 2023

Brittany was amazing, very helpful and always follows up. If you are coming here to purchase your vehicle ask for Brittany. -Julia Singleton. More

by Julia.S
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Foster
February 24, 2023

Vehicle was falsely advertised. Drove the 30 miles and was terribly disappointed. Vehicle had spray paint on doors and rear bumper. Cigarette burns but the worst was a screw holdin More

by Joseph
Price Transparency
Recommend Dealer
No
Employees Worked With
I did not keep his card
Feb 24, 2023 -

Mike Calvert Toyota responded

We regret to hear about your experience, that is not what our customer have come to expect at Mike Calvert Toyota. Please reach out to our Customer Relations Manager at 713-558-8125 so we can discuss this further.

Feb 24, 2023 -

Joseph responded

There is nothing you can say that would change what happened. TRUTH IS Used car was deceitfully advertised.

February 21, 2023

Douglas Cyril was great to work with, very personable and patient while I made my decision. He provided great customer service! More

by Pam
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Cyril
Feb 21, 2023 -

Pam responded

Douglas Cyril was great to work with, very personable and patient while I made my decision. He provided excellent customer service!

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