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Mike Calvert Toyota

Houston, TX

4.5
1,617 Reviews

2333 South Loop W

Houston, TX

77054

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Showing 1,617 reviews

May 01, 2025

I had a great time. Everyone was nice and helpful. The experience was really good More

by jacobanija
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Nuen and Dany Trjo
May 01, 2025

The service bay needs to act like they want to keep their jobs , no urgency More

by Kmoeb22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Bay
April 26, 2025

Very displeased with your rental loaner department. I drove the rental(loaner) car a total of 13 miles & I put $5 worth of gas & the department charged me $6 for gas. I can not imagine Toyota rav4 need More

by Tkumbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duke, Jim Love
Apr 28, 2025 -

Mike Calvert Toyota responded

Tkumbi, We’re truly sorry to hear about your experience. Our goal is to provide the best service possible, and our Customer Relations Manager would like to speak with you in an effort to make it right. Please reach out to us directly at 713-558-8262 so we can address the issue and ensure it doesn't happen again.

April 21, 2025

I was pressured into buying a vehicle. I was assured that the vehicle had been througly checked and had no issues. I take it to my mechanic just after purchasing and found out it needs tho More

by Hoylekd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carolina , Gwen Leigh
Apr 21, 2025 -

Mike Calvert Toyota responded

Karen, we are very sorry to hear that your vehicle is experiencing issues. Our Customer Relations Manager is available at 713-558-8262 if there is additional information you would like to provide. We hope to hear from you soon.

April 17, 2025

Absolutely the best service experience ever for routine maintenance. Very professional and courteous. I highly recommend. More

by joanneneilllpc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross
Apr 18, 2025 -

Mike Calvert Toyota responded

Thanks for your glowing review! We’re so happy you enjoyed your time with us, Joanne!

April 13, 2025

Totally awesome. My advisor Kenneth Kim was outstanding. The best! Thank you.You all get it others simply don't. I thought ah I found it finally. I love my Toyota and More

by ksj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth kim, Adrian Davieson, Franklyn Odoemenam, Stephen Lee, Jim Love, Gwen Leigh
Apr 18, 2025 -

Mike Calvert Toyota responded

Thanks so much for the perfect rating! We love seeing our customers happy, and we hope to keep delivering the best for you. If you ever need anything, feel free to reach out.

April 10, 2025

I had a great experience with Josh, Ricky and Peyo at Mike Calvert purchasing my new Camry. I would recommend this dealership to friends and family. More

by png
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky
Apr 18, 2025 -

Mike Calvert Toyota responded

We're so happy to see that you enjoyed your visit to Mike Calvert Toyota! Your feedback means a lot to us!

April 04, 2025

Very poor sales experience. The sales manager was dishonest and only cared about whether I was financing through them. The online price is just bait—once you’re there, they pile More

by j357hall
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Adrian Davieson, Franklyn Odoemenam, Stephen Lee, Jim Love
Apr 04, 2025 -

Mike Calvert Toyota responded

We’re truly sorry to hear about your experience. Our goal is to provide the best service possible, and we would like to hear more about your visit. Please reach out to us directly at 713-558-8262 so we can address the issue and ensure it doesn't happen again.

Apr 04, 2025 -

j357hall responded

This generic response proves exactly what I experienced this business don’t care. It’s clear this is just a copy-paste reply with zero intent to fix anything. When I called, no one helped. No one followed through. Your team made it obvious that customers only matter if they’re lining your pockets. Stop pretending to care. If you valued business or people, your sales team and customer service would reflect it—and they absolutely don’t. I’m just looking out for my next fellow American and my next fellow veteran so they can see and they would know what they’re dealing with

Apr 04, 2025 -

Mike Calvert Toyota responded

Good morning, Mr. Hall. My name is Gwen Leigh, I am the Customer Relations Manager for Mike Calvert Toyota. I sent the previous response to you in hopes that we could discuss what happened. We do value your feedback and I would like to speak to you to see what I can do to help. My direct line is 713-558-8262, I hope to hear from you soon.

April 04, 2025

Every thing was nice and easy. Make sure the appointments picked up on time for service More

by Princymole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel vargas
Apr 05, 2025 -

Mike Calvert Toyota responded

We are so happy to see that you enjoyed your visit! Thank you for your valuable feedback on appointment times, as well.

March 31, 2025

Fast, reliable, effective and courteous people working in this dealership. Thank you Duke for your help. More

by anaportillo26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levar Duke
Apr 05, 2025 -

Mike Calvert Toyota responded

Ana thank you for your raving review! We are happy to hear that Duke was able to help you out.

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