
Mike Calvert Toyota
Houston, TX
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Very displeased with your rental loaner department. I drove the rental(loaner) car a total of 13 miles & I put $5 worth of gas & the department charged me $6 for gas. I can not imagine Toyota rav4 need I drove the rental(loaner) car a total of 13 miles & I put $5 worth of gas & the department charged me $6 for gas. I can not imagine Toyota rav4 needing more than $5 worth of gas for 13 miles. It is not the money but the principle. I consider this being dishonest with customers. I will be reporting this to bbb. I suggest you look into this department dishonest way using customers. Thanks More
I was pressured into buying a vehicle. I was assured that the vehicle had been througly checked and had no issues. I take it to my mechanic just after purchasing and found out it needs tho I was assured that the vehicle had been througly checked and had no issues. I take it to my mechanic just after purchasing and found out it needs thousands of dollars of repairs. It was the worst experience of my life. Stay away from this dealership. More
Totally awesome. My advisor Kenneth Kim was outstanding. The best! Thank you.You all get it others simply don't. I thought ah I found it finally. I love my Toyota and My advisor Kenneth Kim was outstanding. The best! Thank you.You all get it others simply don't. I thought ah I found it finally. I love my Toyota and you all too!! The experience was a joy. I enjoyed it so much. Keep up the good work what you do don't change it a bit at all!! More
Very poor sales experience. The sales manager was dishonest and only cared about whether I was financing through them. The online price is just bait—once you’re there, they pile The sales manager was dishonest and only cared about whether I was financing through them. The online price is just bait—once you’re there, they pile on hidden fees for things like floor mats, tint, and “water coating” you never asked for. It felt like a scam from the moment I walked in. They try to wear you down with offer after offer, especially if you say you’re financing elsewhere with a better APR. When I declined their financing, the attitude changed instantly—rude, dismissive, and completely unprofessional. Unless you’re planning to finance through them and overpay, don’t expect to be treated with basic courtesy. If you’ve got good credit and a preapproval elsewhere, save yourself the headache—this is not the dealership for More