Mike Calvert Toyota
Houston, TX
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Very unprofessional and irresponsible, we bought our car back in June but still haven’t received our spare key. Every time we reached out they keep giving excuses to push back and the issue is never address back in June but still haven’t received our spare key. Every time we reached out they keep giving excuses to push back and the issue is never addressed. They also give you a false price when you called up to ask. When you show up they give you an inflated price of the car. More
My experience with Star Hines has always been above and beyond from the first time she introduced herself very hands on acknowledge just a beautiful personality wonderful addition to your service team. She beyond from the first time she introduced herself very hands on acknowledge just a beautiful personality wonderful addition to your service team. She is Truely a keeper Awesome job 👏 Keep Shining More
⭐ ZERO STARS – Worst Car Buying Experience Ever! I recently had a horrible experience with this dealership, and I want to warn everyone before wasting their time like I did. These people are dishon I recently had a horrible experience with this dealership, and I want to warn everyone before wasting their time like I did. These people are dishonest and manipulative, and they play games just to get customers into the showroom. I was dealing with a salesperson named Yaqoob, and honestly, he and his manager are some of the most unprofessional people I’ve ever met. They advertise fake prices online to attract customers, but when you actually go there, they suddenly say, “Oh, that car is sold.” After a long discussion, they called me back and said, “If you come now, we’ll honor the price.” I made it clear that I live 45 minutes away, and I only agreed to come if they promised to hold the car. They said yes and told me to “come quickly.” I rushed there, only to hear the same story again — “Sorry, it’s sold.” Then, they tried to push me into looking at cheaper or lower models, claiming those were “a better deal.” Clearly, this is a bait-and-switch scam to get customers in and pressure them to buy something else. What’s worse, their attitude was completely rude and careless once they realized I wasn’t falling for their game. No apology, no professionalism, not even basic courtesy. Just excuses and fake smiles. If a business can’t stand behind what they advertise, that says everything about their honesty. Don’t waste your time, gas, or energy with these people. Their website prices are 100% fake, and their entire operation feels like a trap. Save yourself the frustration — stay far away from this dealership! More
Marlén Escalante and Herman Bernal were very helpful and respectful, they kept me up to date on the repair of my vehicles and set me up for a loaner vehicle which was very handy Thank goodness for having respectful, they kept me up to date on the repair of my vehicles and set me up for a loaner vehicle which was very handy Thank goodness for having this kind of people on your team Kudos! More
Feedback on my service at Mike Calvert Toyota! ! I had an outstanding experience with Jesse at He went above and beyond to take care of my vehicle and made the entire process smooth and stress-f ! I had an outstanding experience with Jesse at He went above and beyond to take care of my vehicle and made the entire process smooth and stress-free. Jesse was professional, knowledgeable, and genuinely cared about making sure everything was done right. It’s rare to find someone so attentive and customer-focused. I truly appreciate his excellent service and highly recommend asking for Jesse anyone wants top-notch care for your car! More
I always receive exceptional service! The team was so efficient and explained all of my vehicle needs to me. Professional and courteous every time. The team was so efficient and explained all of my vehicle needs to me. Professional and courteous every time. More

