
Mike Calvert Toyota
Houston, TX
Filter Reviews by Keyword
By Type
Showing 1,624 reviews
Lost a long time customer I have been coming to Mike Calvert for YEARS. My first car was a Toyota and I’ve been a brand loyal customer not only to Toyota but to Mike Calvert ev I have been coming to Mike Calvert for YEARS. My first car was a Toyota and I’ve been a brand loyal customer not only to Toyota but to Mike Calvert even after multiple moves to where Mike Calvert wasn’t the closest choice. My recent visits have been increasingly more aggravating as the staff won’t fix the problems that I have requested to be fixed instead they have slapped proverbial band-aids on the bigger issues instead of making the actual repairs I have requested. The continuous trips that I have had to make up there or the days off I have wasted because of this tiny issue is ridiculous. The only person that seems to enjoy being good at their job is Mike from Service, other than that they seem poorly trained and poorly incentived to provide good customer service. And don’t get me started on the price. I thought that dealerships were supposed to have lower prices which made coming to a dealerships service department advantageous? More
The Best outstanding dealer!!!! Mr. Mathew took his time to explain details on the vehicle, very patience with my needs. Very happy with my purchase as well with the attention I rece Mr. Mathew took his time to explain details on the vehicle, very patience with my needs. Very happy with my purchase as well with the attention I received. More
Excellent I was extremely pleased with the customer service I received from Steven and Pyo. They were very friendly and knowledgeable. Steven made sure I got th I was extremely pleased with the customer service I received from Steven and Pyo. They were very friendly and knowledgeable. Steven made sure I got the best bang for my bucks. Thanks Steven More
Very good service team Very good service group with excellent communications. So far after 3 visits for regular service on our 2 Toyotas we only met one rep who wasn't excel Very good service group with excellent communications. So far after 3 visits for regular service on our 2 Toyotas we only met one rep who wasn't excellent. All others were very pleasant and seem very competent. I feel this is outstanding for a car dealership. More
Excellent customer service! I will defenetly recommend this dealer they are very attentive from beginning to end. Very helpful in all they do and they are very clarified when it I will defenetly recommend this dealer they are very attentive from beginning to end. Very helpful in all they do and they are very clarified when it comes to sales. More
Good service Fast help short wait courteous staff good explanations and written directions I came for state inspection but have to return after driving car to comp Fast help short wait courteous staff good explanations and written directions I came for state inspection but have to return after driving car to complete the process I have to do this every year so I am used to it. More
Great at making time to work with me They were very appproachable and responsive. I would say I would have liked more options and guidance in picking a reasonable leasing options-not only They were very appproachable and responsive. I would say I would have liked more options and guidance in picking a reasonable leasing options-not only offering the newest/most expensive option. That being said they were very patient with me. More
Top Dealership I have been to several dealerships, Mike Calvert beats them all. They have the best customer service and price. I have never been disappointed. Thank I have been to several dealerships, Mike Calvert beats them all. They have the best customer service and price. I have never been disappointed. Thank you all. More
Good customer service attentive honest and thorough Would highly recommend this salesman. He went above and beyond call of duty to assist me. I have bought four cars from this salesman and my experienc Would highly recommend this salesman. He went above and beyond call of duty to assist me. I have bought four cars from this salesman and my experience gets better each time More
Recommend!!! Friendly environment, fast service, great deals! Ask for Prince! Went in looking and walked out with keys to a beautiful car that was in my price rang Friendly environment, fast service, great deals! Ask for Prince! Went in looking and walked out with keys to a beautiful car that was in my price range. More