
Mike Calvert Toyota
Houston, TX
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Great Customer Service Never have a problem At Mike Calvert Toyota.I have bought at least 2 cars from this dealership.Service is always great my time is not wasted. THANK Never have a problem At Mike Calvert Toyota.I have bought at least 2 cars from this dealership.Service is always great my time is not wasted. THANK YOU Mike Calvert Toyota Keep up the good work More
Recall replacement and answer to questions Hector was very gracious and explained the issue in detail. They fit me in quickly which I appreciated. He also checked to see if my car was part of Hector was very gracious and explained the issue in detail. They fit me in quickly which I appreciated. He also checked to see if my car was part of airbag recall and it was. So the replacement was done as well. More
Awesome service and thorough The service I received from the moment I scheduled my service until I left was A1. Franklin was great in sales!!! Oscar was great too!!!! The service I received from the moment I scheduled my service until I left was A1. Franklin was great in sales!!! Oscar was great too!!!! More
Incommunicado I had an issue with a dead nav/radio and didn’t want to pay $3400 (!) for a factory replacement. They said they’d talk to Toyota corporate but were no I had an issue with a dead nav/radio and didn’t want to pay $3400 (!) for a factory replacement. They said they’d talk to Toyota corporate but were not able to get me a good answer or even a solid estimate. Wound up giving up and replacing it with a third party radio. More
2.5 hours for 45 minute oil change. The service team did not call me by name orcrecognize me, because they were afraid to pronounce my last name. They could have shouted out my first na The service team did not call me by name orcrecognize me, because they were afraid to pronounce my last name. They could have shouted out my first name. It took 2.5 hours for a simple 45 minute maintenance. I am not happy. More
Trust is gone Work was completed but 4 days later had to return to fix issue I believe was due to initial repair. I rely on my car and I have always put my trust i Work was completed but 4 days later had to return to fix issue I believe was due to initial repair. I rely on my car and I have always put my trust in Toyota. Past two repairs Im doubting Toyota service. More
Excellent service Excellent and friendly service. We will tell our friends and we back. Refugio is very professional and courteous. We feel very comfortable he will t Excellent and friendly service. We will tell our friends and we back. Refugio is very professional and courteous. We feel very comfortable he will take care of our car needs More
Great service from Martin Montonez my service rep. Dead battery for my Rav 4. Again Martin Montonez provided great service. I was out within an hour. Battery under warranty, so zero cost to me. Dead battery for my Rav 4. Again Martin Montonez provided great service. I was out within an hour. Battery under warranty, so zero cost to me. More
Great experience It was a great experience for me . Especially Mr.Mathew took great care of me. He gave us a good price and was pretty informative with the whole proce It was a great experience for me . Especially Mr.Mathew took great care of me. He gave us a good price and was pretty informative with the whole process More
Easy process I did most of my negotiating online, and their quote was honored. The process was easy, and I got the car I wanted for a great price. Thanks to all at I did most of my negotiating online, and their quote was honored. The process was easy, and I got the car I wanted for a great price. Thanks to all at Mike Calvert for helping to make that happen! More