
Mike Calvert Toyota
Houston, TX
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Very good service I highly recommend this dealership, always treat others with respect and very quick & efficient. Martin was the advisor that helped me and he made sur I highly recommend this dealership, always treat others with respect and very quick & efficient. Martin was the advisor that helped me and he made sure I was taken care of. More
Franklin and Harry to the rescue I was about to exceed the mileage on my lease and run out of warranty. Talked with them and we worked out a fair deal to get me out of my lease and in I was about to exceed the mileage on my lease and run out of warranty. Talked with them and we worked out a fair deal to get me out of my lease and into a car I wanted without any issues. Thanks again, will see you in two years. More
Excellent! I had a great experience, I am so thankful. The staff was very nice, described the information in a way that I could understand. Got the car, color an I had a great experience, I am so thankful. The staff was very nice, described the information in a way that I could understand. Got the car, color and deal I wanted thanks to the staff. More
Awesome Service was awesome the sales person was great thank you. Everyone was friendly and we couldn’t be happier. Will definitely recommend to others. Thank Service was awesome the sales person was great thank you. Everyone was friendly and we couldn’t be happier. Will definitely recommend to others. Thanks More
Very satisfied The service was done under the time promised and everything was done properly the service provider informed and followed up with the service recommend The service was done under the time promised and everything was done properly the service provider informed and followed up with the service recommendations and had the car ready More
George was amazing. He took time to answer all my questions and helped me learn how to use parking assist. I was well informed about what was done and the wait time. Serv He took time to answer all my questions and helped me learn how to use parking assist. I was well informed about what was done and the wait time. Service was quick. I waited for my car and enjoyed a cup of coffee. More
Decent Long waits for shuttle. Friendly enough. Jose is a good manager, Hugo a good service associate. Quality of work was acceptable. Could have been a b Long waits for shuttle. Friendly enough. Jose is a good manager, Hugo a good service associate. Quality of work was acceptable. Could have been a better experience overall. More
Terrible Service I went to MC Friday for my 5k mile service. After it was done, I drove down the feeder and realized my hood was shaking. I pulled over and found it t I went to MC Friday for my 5k mile service. After it was done, I drove down the feeder and realized my hood was shaking. I pulled over and found it to still be open. Thankfully it didn’t fling open while I was driving!! I opened the hood and found my wiper fluid reservoir lid completely flipped open as well. They’d never bothered to close it either. I went back to MC and spoke with the manager. He said he’d have them look at it right away. He came back and apologized and said he confirmed that all of the service was done (I’m still not optimistic, to be honest) and asked if I wanted them to clean the car up. I accepted. He said he’d have them drop what they were doing and take care of it. About 40 minutes later, another service person came and handed me my keys. The wash that took 40 minutes was no better than my Mister Car Wash exterior-only subscription, as there was still water dripping from my mirrors, which eventually turned into water spots on the side of my car. My initial 5k service took an hour and 10 minutes. My return visit, due to MC’s error, took another 50 minutes. The reason I’d even made a 7:25am appointment was so I could get in and out, and that ended up not being the case AT ALL. Terrible experience at MC. More
Excellent Lacayo ,Eddie Cathcart was very very patient, friendly, helpful and knowledgeable. Over all everyone was attentive and friendly. He made sure the c Lacayo ,Eddie Cathcart was very very patient, friendly, helpful and knowledgeable. Over all everyone was attentive and friendly. He made sure the car was clean and full of gas. Thanks we are happy campers. More
20k service They called me to schedule my 20k service. Dropped it off in the morning and Edward gave me a call when it was done. I picked it up later that afterno They called me to schedule my 20k service. Dropped it off in the morning and Edward gave me a call when it was done. I picked it up later that afternoon with no wait. More