Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mike Calvert Toyota
Houston, TX
1,625 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,625 reviews
June 09, 2018
George was amazing. He took time to answer all my questions and helped me learn how to use parking assist. I was well informed about what was done and the wait time. Serv He took time to answer all my questions and helped me learn how to use parking assist. I was well informed about what was done and the wait time. Service was quick. I waited for my car and enjoyed a cup of coffee. More
by GALEFRANCINE
Verified CustomerEmployees Worked With
George Varghese
June 09, 2018
Decent Long waits for shuttle. Friendly enough. Jose is a good manager, Hugo a good service associate. Quality of work was acceptable. Could have been a b Long waits for shuttle. Friendly enough. Jose is a good manager, Hugo a good service associate. Quality of work was acceptable. Could have been a better experience overall. More
by BCORDASCO
Employees Worked With
Jose, Hugo
June 09, 2018
Terrible Service I went to MC Friday for my 5k mile service. After it was done, I drove down the feeder and realized my hood was shaking. I pulled over and found it t I went to MC Friday for my 5k mile service. After it was done, I drove down the feeder and realized my hood was shaking. I pulled over and found it to still be open. Thankfully it didn’t fling open while I was driving!! I opened the hood and found my wiper fluid reservoir lid completely flipped open as well. They’d never bothered to close it either. I went back to MC and spoke with the manager. He said he’d have them look at it right away. He came back and apologized and said he confirmed that all of the service was done (I’m still not optimistic, to be honest) and asked if I wanted them to clean the car up. I accepted. He said he’d have them drop what they were doing and take care of it. About 40 minutes later, another service person came and handed me my keys. The wash that took 40 minutes was no better than my Mister Car Wash exterior-only subscription, as there was still water dripping from my mirrors, which eventually turned into water spots on the side of my car. My initial 5k service took an hour and 10 minutes. My return visit, due to MC’s error, took another 50 minutes. The reason I’d even made a 7:25am appointment was so I could get in and out, and that ended up not being the case AT ALL. Terrible experience at MC. More
by S Edwards
Employees Worked With
Jose (service manager)
June 09, 2018
Excellent Lacayo ,Eddie Cathcart was very very patient, friendly, helpful and knowledgeable. Over all everyone was attentive and friendly. He made sure the c Lacayo ,Eddie Cathcart was very very patient, friendly, helpful and knowledgeable. Over all everyone was attentive and friendly. He made sure the car was clean and full of gas. Thanks we are happy campers. More
by TAMIKINGSDAUGHTER
Employees Worked With
Eddie Cathcart
June 09, 2018
20k service They called me to schedule my 20k service. Dropped it off in the morning and Edward gave me a call when it was done. I picked it up later that afterno They called me to schedule my 20k service. Dropped it off in the morning and Edward gave me a call when it was done. I picked it up later that afternoon with no wait. More
by SANGCHATB
Employees Worked With
Edward Berry
June 09, 2018
Very well taken care of. As soon as I drove up there was someone there to help you.And your waiting area was nice and clean.And my advisor Edward kept me posted on my car.Very As soon as I drove up there was someone there to help you.And your waiting area was nice and clean.And my advisor Edward kept me posted on my car.Very nice experience.👍 More
by MARIO.CASTILLO57
Employees Worked With
Edward .In Service.
June 09, 2018
Great & friendly service Great service as usual. Everything was explained and service performed . From when I pulled up to check out. Plus cool refreshments on a hot Texas day Great service as usual. Everything was explained and service performed . From when I pulled up to check out. Plus cool refreshments on a hot Texas day More
by RGIANNETTE1
Employees Worked With
Not sure
June 09, 2018
Excellent Service Hector was my service advisor and took great care of me. He was able to diagnose and fix the alarm as well as the 65k maintenance. I will return again Hector was my service advisor and took great care of me. He was able to diagnose and fix the alarm as well as the 65k maintenance. I will return again Thanks More
by KenS
Employees Worked With
Hector
June 08, 2018
Went in to have tire replaced It would have been nice if my tire had been in stock and did not have to wait 2 days and go back 2 times in one week It would have been nice if my tire had been in stock and did not have to wait 2 days and go back 2 times in one week More
by MICRAM70
Employees Worked With
Eddie Cathcart
June 08, 2018
Purchase of Camry Brian was very helpful and friendly. The process was quick and easy and the car I purchased was taken car of well by the staff. Brian was very helpful and friendly. The process was quick and easy and the car I purchased was taken car of well by the staff. More
by Ctoy
Employees Worked With
Rick Broussard, Brian Hartland
