
Mike Calvert Toyota
Houston, TX
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Prompt and polite! The service I received was prompt and courteous. I had an oil change and other services done. It took much less time than I anticipated! The service I received was prompt and courteous. I had an oil change and other services done. It took much less time than I anticipated! More
They were good business Because I didn't have any problem they took care of my car and the employees are very respectful and patient with you they also let you know when your Because I didn't have any problem they took care of my car and the employees are very respectful and patient with you they also let you know when your car is ready and they keep you informed about your car why is being serviced More
Grateful Thank you to Mike and Yazun for getting excellent service . Thank you Tom. In credit services the car is excellent . I'm very grateful. Priscilla Thank you to Mike and Yazun for getting excellent service . Thank you Tom. In credit services the car is excellent . I'm very grateful. Priscilla More
Liars!!! lie about coverage When I bought my car Aug 2016, I also got coverage for tires/wheels and told, in next 4 years if they can't fix any problem with tires, they will repl When I bought my car Aug 2016, I also got coverage for tires/wheels and told, in next 4 years if they can't fix any problem with tires, they will replace it. Their financiar even mentioned that some people drive rough and gets changed cars tires every 2-3 years. Today I went for low tire pressures occurring every week, it will go to 10 psi, after exam they told since tire thread is less than 4 ( some 3.5): warrantly will not cover any damage. Had to replace the tires with full cost billed to me. I will never go to these liars. More
Pleased and thankful Customer I went in to get an oil change, which I got, but there were a few other problems that were pointed out by George that could lead to bigger problems. H I went in to get an oil change, which I got, but there were a few other problems that were pointed out by George that could lead to bigger problems. He not only told me, but showed me what needed to be fixed. He was very trusting,professional and not pushy or abrasive. After the job was finished, he showed me everything that was done. He’s my favorite!The cashier was not very cordial... in fact, she was rude! More
Super fast and great service I made an on-line service appt for 7am. They took me at 7am and I was out by 7:40. I was super surprised. I made an on-line service appt for 7am. They took me at 7am and I was out by 7:40. I was super surprised. More
Great Representative and Service I called for an appointment, and was surprised to get it same day! A representative named Oscar helped me out right away. He made sure everything wa I called for an appointment, and was surprised to get it same day! A representative named Oscar helped me out right away. He made sure everything was done that my Scion FRS needed, and I was out in less than 2 hours. Highly commendable representative, and dealership. More
They have the best sale people I have giving these ratings because my whole experience at Toyota was awesome and i will tell anyone that trying to purchase a car to go to Toyota I have giving these ratings because my whole experience at Toyota was awesome and i will tell anyone that trying to purchase a car to go to Toyota More
Oil change Fast friendly service . Hector has always been very curtious when I take my car in. I am a very satisfied customer . I will return to Mike Calver Fast friendly service . Hector has always been very curtious when I take my car in. I am a very satisfied customer . I will return to Mike Calvert Toyota for all my maintenance needs More
Good but frustrating Had a coupon and brought it to the register with me. The cashier said the coupon had to be processed by my "service coordinator" (SC). She called th Had a coupon and brought it to the register with me. The cashier said the coupon had to be processed by my "service coordinator" (SC). She called the SC and he was not at desk so she went to find him. She came back a few minutes later and said the coupon was only for parts, not maintenance. I noted that my purchase included parts. She again called the SC, he was not there, so she went to find him. He then processed the coupon from wherever he was. I never saw my SC during this process and he never explained the work done to my vehicle. Thanks goodness for the kind and patient cashier who was willing to help! More