
Mike Calvert Toyota
Houston, TX
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Well organized operation The service department there was well staffed and courteous, with a nice waiting area for customers, and I was contacted by phone when the work was fi The service department there was well staffed and courteous, with a nice waiting area for customers, and I was contacted by phone when the work was finished. More
Oil change. Tire rotation Disappointed at this dealer every time I go there they miss something! As simple as changing the sticker for the next oil change can’t even do that. Disappointed at this dealer every time I go there they miss something! As simple as changing the sticker for the next oil change can’t even do that. More
Online Reservations worthless Made online reservation for 100000 toyota care. When I arrived cars waiting in line four deep. Online reservation asked for all vehicle and contact Made online reservation for 100000 toyota care. When I arrived cars waiting in line four deep. Online reservation asked for all vehicle and contact info. However, when I left my car to drop off keys, I was told I needed to wait my turn I. Li e for servo e manager to come to me. Why?!?! When the service manager got to me, she asked for the same information I had entered into online reservation. Why!?!? Cheryl, the service person, was friendly and professional. Service was completed On time anx I was notified. More
Great overall service Hector - service advisor was very informative and thorough. Vehicle services were completed successfully as evidenced by operating the vehicle! Air i Hector - service advisor was very informative and thorough. Vehicle services were completed successfully as evidenced by operating the vehicle! Air is also now cold...yes! More
Precise, Punctual, amen Professional I arrived on time, my car was serviced immediately. I am please with the amount of time it took to complete my oil change and the last minute installa I arrived on time, my car was serviced immediately. I am please with the amount of time it took to complete my oil change and the last minute installation of my car’s undercarriage splash guard. I was advised every step of the way via update telephone calls, texts, and in person. More
Professional outstanding service When you arrive at the dealership the service agents greet you ask if you here for service... after the work is completed they advise you of any mecha When you arrive at the dealership the service agents greet you ask if you here for service... after the work is completed they advise you of any mechanical problems with the vehicle. Everything is handled very professional. I'm very proud to be part of the Mike Calvert dealership family I've been apart of Mike Calvert Toyota since 2000 and very proud of the outstanding service. More
SALES AGENT/GAIL DAVIS The sales agent Gail Davis was very professional and knowledgeable of the vehicles she was selling. The process was very quick and smooth. I would hig The sales agent Gail Davis was very professional and knowledgeable of the vehicles she was selling. The process was very quick and smooth. I would highly recommend her services to anyone. More
Help. The process of course was perfected over the years. Thanks again. I hope everything was done in a manner that helped me out the most. The process of course was perfected over the years. Thanks again. I hope everything was done in a manner that helped me out the most. More
Service Review The service department professionals are polite, punctual, keep you informed about service status. They act like they like their job. They are patient The service department professionals are polite, punctual, keep you informed about service status. They act like they like their job. They are patient with you whenever they have to explain anything. More
Amazing experience, First time buying a car and I couldn’t have asked for a better experience. The staff here are incredibly warm and friendly. They made choosing and buy First time buying a car and I couldn’t have asked for a better experience. The staff here are incredibly warm and friendly. They made choosing and buying a car painless and easy. I left feeling beyond happy and thankful. More