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Mike Calvert Toyota
Houston, TX
1,630 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,630 reviews
June 02, 2018
Don’t have your car serviced here Brought my car in because the cables on my battery needed to be changed. Had to leave 2 days because they didn’t have a negative cable to replace the Brought my car in because the cables on my battery needed to be changed. Had to leave 2 days because they didn’t have a negative cable to replace the corroded one. My car is a Corolla!! Is that not a common car for Toyota? Brought the car home after 2 days. Drove it for 2 days. Today (Saturday), it will not start. Having difficulty getting someone to answer the phone at 9:30 this morning. Waiting for the manager to call me back. It has been 20 minutes. Excellent customer service. More
by MRA77009
Verified CustomerEmployees Worked With
Hugo Martinez
June 02, 2018
Went in fir oil change. Very happy with service from Cheryl Very happy with service from Cheryl Janes as all explained and very professional and friendly manner! I would recommend dealership to many! Everyone.m Very happy with service from Cheryl Janes as all explained and very professional and friendly manner! I would recommend dealership to many! Everyone.made me feel at home and very professional! More
by BMEYER1
Employees Worked With
Cheryl James
June 02, 2018
Awesome I am very satisfied with customer service. Would recommend to anyone I have been taking my car to this service center for years and I am always ha I am very satisfied with customer service. Would recommend to anyone I have been taking my car to this service center for years and I am always happy. More
by CGKNAUB
Employees Worked With
Frank Kano
June 02, 2018
Toyota C-HR This dealearship is amazing!! Very military friendly. Gigi and Charles Hall were great! Thank you for everything Gigi! I Would surely recommend her to This dealearship is amazing!! Very military friendly. Gigi and Charles Hall were great! Thank you for everything Gigi! I Would surely recommend her to everyone! More
by Meli.castillo
Employees Worked With
Charles Hall , Gigi Davis
June 02, 2018
Mike Calvert is Great Courteous service. Always have felt like they were honest (very important ) I can smell dishonesty a mile away. Service was performed in a timely ma Courteous service. Always have felt like they were honest (very important ) I can smell dishonesty a mile away. Service was performed in a timely manner. More
by GREGJOHNSON789
Employees Worked With
can't remember his name
June 02, 2018
My experience was pleasant and not overwhelming. The salesman Brian Hartland made me feel very comfortable and at ease with the decision I was making. Very professional, great guy to work with The salesman Brian Hartland made me feel very comfortable and at ease with the decision I was making. Very professional, great guy to work with More
by MARROI22.CW
Employees Worked With
Brian Hartland
June 02, 2018
Excellent first time service Duke was very quick, professional and thorough! It was my first time at this service center and he treated me with respect and honesty, glad I chose h Duke was very quick, professional and thorough! It was my first time at this service center and he treated me with respect and honesty, glad I chose him and will definitely go to him for my future service needs More
by SEREESEMAIL
Employees Worked With
Duke woodard
June 02, 2018
Well organized operation The service department there was well staffed and courteous, with a nice waiting area for customers, and I was contacted by phone when the work was fi The service department there was well staffed and courteous, with a nice waiting area for customers, and I was contacted by phone when the work was finished. More
by RANDYBOYD
Employees Worked With
EDDIE Castillo
June 02, 2018
Oil change. Tire rotation Disappointed at this dealer every time I go there they miss something! As simple as changing the sticker for the next oil change can’t even do that. Disappointed at this dealer every time I go there they miss something! As simple as changing the sticker for the next oil change can’t even do that. More
by LALIANDROBBIE
Employees Worked With
Not sure if the name
June 02, 2018
Online Reservations worthless Made online reservation for 100000 toyota care. When I arrived cars waiting in line four deep. Online reservation asked for all vehicle and contact Made online reservation for 100000 toyota care. When I arrived cars waiting in line four deep. Online reservation asked for all vehicle and contact info. However, when I left my car to drop off keys, I was told I needed to wait my turn I. Li e for servo e manager to come to me. Why?!?! When the service manager got to me, she asked for the same information I had entered into online reservation. Why!?!? Cheryl, the service person, was friendly and professional. Service was completed On time anx I was notified. More
by MKUNIK
Employees Worked With
Cheryl
