
Mike Calvert Toyota
Houston, TX
Filter Reviews by Keyword
By Type
Showing 1,619 reviews
Did not service as promised third time in a role. Lack of co Your whole team needs training in customer service and doing exactly what the customer requested and on the back end they have no clue but do they off Your whole team needs training in customer service and doing exactly what the customer requested and on the back end they have no clue but do they offer you anything fix it. More
Great I really appreciate the prompt service, the short time I had to spend waiting on my vehicle made my day. Duke Woodard deserves the highest marks poss I really appreciate the prompt service, the short time I had to spend waiting on my vehicle made my day. Duke Woodard deserves the highest marks possible for his customer service. More
Tires way overinflated Went in with leaky tire. Had to be replaced. After left lot, realized car driving differently. Turns out tires were inflated 46, 43, ,47, 44 & 43 psi; Went in with leaky tire. Had to be replaced. After left lot, realized car driving differently. Turns out tires were inflated 46, 43, ,47, 44 & 43 psi; recommended 33....Reported to Service Rep, and then to Service Mgr. No response! This has happened befoe. More
A Painless Experience The employees were polite, thorough and knowledgeable, the wait time was very tolerable and the "maintenance required" light is no longer haunting me� The employees were polite, thorough and knowledgeable, the wait time was very tolerable and the "maintenance required" light is no longer haunting me😁 . Thanks Mike Calvert! More
Manufacturer Service Did not have a long wait time for oil change. Was out in one hour as stated when I checked in. It was a good day. Did not have a long wait time for oil change. Was out in one hour as stated when I checked in. It was a good day. More
Exterior Trim Martin is my service advisor. I am a regular and he has always provided me with outstanding customer service. He also made a couple of recommendations Martin is my service advisor. I am a regular and he has always provided me with outstanding customer service. He also made a couple of recommendations that saved me money! Truly appreciated! More
Quality of work not good; price quote too high My car’s seat belt buckle didn’t work. This dealer asked for over 550 bucks for replacing the buckle. I went to other car shop for only 65 bucks to ge My car’s seat belt buckle didn’t work. This dealer asked for over 550 bucks for replacing the buckle. I went to other car shop for only 65 bucks to get the work done. They always ask too high price for small work. I spent 65 bucks to lubricate the trunk opener. After only two weeks, the opener made noise again. More
Great service! Everyone was so nice and worked really hard to resolve the issue with my car. I’m very thankful they got the job done ! Ken Smith and Hugo Martinez Everyone was so nice and worked really hard to resolve the issue with my car. I’m very thankful they got the job done ! Ken Smith and Hugo Martinez you’re awesome ! More
Outstanding customer service Quick and fast service and the customer service is always great every time I have my car serviced👍Awesome employees I would recommend mike Calvert s Quick and fast service and the customer service is always great every time I have my car serviced👍Awesome employees I would recommend mike Calvert service dept👍 More
George my service advisor was Awesome. .great customer servi George my service advisor at Mike Calvert Toyota is super duper awesome great customer service.. I would definitely want him to be my service advisor George my service advisor at Mike Calvert Toyota is super duper awesome great customer service.. I would definitely want him to be my service advisor when I return for my next visit and when referring him to others More