Back

Mike Calvert Toyota

Houston, TX

4.5
1,619 Reviews

2333 South Loop W

Houston, TX

77054

Directions

By Type

Showing 1,619 reviews

May 24, 2018

Did not service as promised third time in a role. Lack of co Your whole team needs training in customer service and doing exactly what the customer requested and on the back end they have no clue but do they off More

by INFO59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure name of service guy, Andres Hernandez
Jun 05, 2018 -

Mike Calvert Toyota responded

We're disappointed to read our team did not meet your expectations. Please feel free to contact Cindy Dykes at 713-558-8219 to discuss further.

May 24, 2018

Great I really appreciate the prompt service, the short time I had to spend waiting on my vehicle made my day. Duke Woodard deserves the highest marks poss More

by TCARTERAZ64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Carter
May 24, 2018

Tires way overinflated Went in with leaky tire. Had to be replaced. After left lot, realized car driving differently. Turns out tires were inflated 46, 43, ,47, 44 & 43 psi; More

by Disappointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josue Hernandez
May 24, 2018

A Painless Experience The employees were polite, thorough and knowledgeable, the wait time was very tolerable and the "maintenance required" light is no longer haunting me� More

by RHONDAGBRISKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Vasquez, Dereck Young
May 24, 2018

Manufacturer Service Did not have a long wait time for oil change. Was out in one hour as stated when I checked in. It was a good day. More

by ABROUSSARD14706
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry.
May 23, 2018

Exterior Trim Martin is my service advisor. I am a regular and he has always provided me with outstanding customer service. He also made a couple of recommendations More

by REEVESHENDERSON2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Henry
May 23, 2018

Quality of work not good; price quote too high My car’s seat belt buckle didn’t work. This dealer asked for over 550 bucks for replacing the buckle. I went to other car shop for only 65 bucks to ge More

by Lake610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hector
May 23, 2018

Great service! Everyone was so nice and worked really hard to resolve the issue with my car. I’m very thankful they got the job done ! Ken Smith and Hugo Martinez More

by CHANDRA_HUMPHRIES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugo Martinez , Ken Smith
May 23, 2018

Outstanding customer service Quick and fast service and the customer service is always great every time I have my car serviced👍Awesome employees I would recommend mike Calvert s More

by CHARLOTTEVALLAIR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot his name
May 23, 2018

George my service advisor was Awesome. .great customer servi George my service advisor at Mike Calvert Toyota is super duper awesome great customer service.. I would definitely want him to be my service advisor More

by CRUZDENISE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alonzo Allen, Raul Rodriguez
...
123
...