Mike Calvert Toyota

Just an oil change takes 2 hours. On April 30th, 2018 I had to wait 1 hour 50 minutes for an oil change. This used to take 45 min 8 years ago then increased to an hour and the last tw On April 30th, 2018 I had to wait 1 hour 50 minutes for an oil change. This used to take 45 min 8 years ago then increased to an hour and the last two oil changes were close to 2 hours. Reason they gave me is that they are short on technicians. Well hire more. Then today I wanted to order a remote key so that I can come on 5/7 to have it programmed. They do not have any means of taking the card number over the phone. They want me to e-mail the card number, a very insecure way to send on the internet. They want me to go there in person, pay in advance and then make an appointment for the programming of the remote key. What an incovinient way of doing business. More

Had a Great Experience But some Finally, We had a great purchase experience with one sales person though initially we consulted with another sales person. He wasn't showing any cour Finally, We had a great purchase experience with one sales person though initially we consulted with another sales person. He wasn't showing any courtesy while talking to customers. So, make sure you choose right sales person when you are going to purchase vehicle. Concluding that we would like to recommend this dealership for your upcoming vehicle(s). More

They weee ver patient and did great job on my car They worked to get my car fix and were very patient even thou my insurance company was slow in getting parts for my car and alway kept me up to date They worked to get my car fix and were very patient even thou my insurance company was slow in getting parts for my car and alway kept me up to date More

Happy repeat custoemr Other than the time it takes to go through the paperwork and car prep, a good experience - our third or fourth car purchased here and expect our next Other than the time it takes to go through the paperwork and car prep, a good experience - our third or fourth car purchased here and expect our next one will as well. More

Excellent Service Duke is a great service advisor who makes sure you know what is to be done on your car and the cost. Wonderful, cheerful person. Duke is a great service advisor who makes sure you know what is to be done on your car and the cost. Wonderful, cheerful person. More

Maintenance Check Your service greeter and my service check in person was the best. One worked to see you parked safely and very courteous. Mike Calvert has been my dea Your service greeter and my service check in person was the best. One worked to see you parked safely and very courteous. Mike Calvert has been my dealership since 1990. Keep doing what you're doing. Givimg customer service at its best. More

Oil change and tire rotation Overall, service advisor and customer service rep were excellent. Length of time to wait “three hours”... totally unacceptable... as I waited on pr Overall, service advisor and customer service rep were excellent. Length of time to wait “three hours”... totally unacceptable... as I waited on premises! In the future I will rethink agreeing to additional services after being quoted a time to wait. More

Good service all around. Hugo did a good job in letting me know what I need and at what cost so I can choose what to get done at a reasonable price. Plus they washed the vehic Hugo did a good job in letting me know what I need and at what cost so I can choose what to get done at a reasonable price. Plus they washed the vehicle. I reall appreciate that very much. More

Third Highlander Very pleasant experience working with Brian and Jerry. They made buying my third silver Highlander painless! Answered all my questions with patience a Very pleasant experience working with Brian and Jerry. They made buying my third silver Highlander painless! Answered all my questions with patience and smiles on their faces. More

Thank you Brian! Thank you Brian Hartland for providing my family and I with a easy, quick and affordable vehicle purchase. I will be returning with my Husband a few m Thank you Brian Hartland for providing my family and I with a easy, quick and affordable vehicle purchase. I will be returning with my Husband a few months from now to look at Tundra’s!! -Luisa More