
Mike Calvert Toyota
Houston, TX
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Fast service I mentioned that I needed to be out fast due to an appointment and everything was done earlier than I expected. All issues were solved. I mentioned that I needed to be out fast due to an appointment and everything was done earlier than I expected. All issues were solved. More
Very Good Very good short wait time dealer very nice love looking at TV while waiting customer service very good would refer friends to come to Dealership Very good short wait time dealer very nice love looking at TV while waiting customer service very good would refer friends to come to Dealership More
Good and fast work They worked quickly to get my car in and out for me and when it came to fixing it, they had done it as quickly as possible for me. They worked quickly to get my car in and out for me and when it came to fixing it, they had done it as quickly as possible for me. More
Integrity One negative is that the used car I saw pictured online was not the same color, etc. as the actual vehicle. I asked if it was certified, was assured i One negative is that the used car I saw pictured online was not the same color, etc. as the actual vehicle. I asked if it was certified, was assured it was, and asked if it had been a demo because of the low mileage. I was told it was not a demo but a trade in, that maybe the buyer wanted a larger car or something. I appreciate that Stephen did some research before I arrived and informed me that the car was traded in because it had been in an accident and was still in collision repair (odd to use a vehicle in the collision repair shop to entice buyers in), but he would offer me a new one with the same upgraded features for not much more. I appreciate Stephen’s integrity. Wish the online advertising was done with the same integrity. The price I paid for the new one was actually offered by another dealer and not that special but I was already there, and appreciated Stephen Lee. More
Professional, friendly I made my appointment on line the day before. I showed up a little early and didn't have to wait to drop off my truck. I was quoted a price, and they I made my appointment on line the day before. I showed up a little early and didn't have to wait to drop off my truck. I was quoted a price, and they called when service was done. The price stayed the same and i was told everything looked good with my truck, and no other service was needed. I will continue to bring my truck here for future service. More
Excellent Zeb Poindexter got me in the car I wanted and met all my expectations! Excellent customer service experience! Great assistance with financing. Thank y Zeb Poindexter got me in the car I wanted and met all my expectations! Excellent customer service experience! Great assistance with financing. Thank you for taking the time to explain things to me, listen to my needs, and connect with me. You are truly exceptional at what you do! More
Great service I felt well taken care of , Chris was very helpful, will be coming back to him. Was busy but he managed to work with me and keep me updated at all tim I felt well taken care of , Chris was very helpful, will be coming back to him. Was busy but he managed to work with me and keep me updated at all times. More
Oil change + state inspection I felt that I was greeted professionally at the service bay and that my concerns were addressed and my car was handled well. Overall I was very satisf I felt that I was greeted professionally at the service bay and that my concerns were addressed and my car was handled well. Overall I was very satisfied with the work done. More
Excellent service overall! Service was efficient and, comprehensive. I was assisted by Martin Montanez, who did an exceptional job. He was courteous and careful to explain all o Service was efficient and, comprehensive. I was assisted by Martin Montanez, who did an exceptional job. He was courteous and careful to explain all of the needed repairs. He also kept me informed as the work progressed. More
Service was great! The service was great. I wish it had better specials, more discounts off the expensive jobs on the car.. The customer service was great. They were The service was great. I wish it had better specials, more discounts off the expensive jobs on the car.. The customer service was great. They were finished with my car 4 hours earlier than expected. More