Mike Calvert Toyota
Houston, TX
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Extremely satisfied with my purchase. Mr. Ron Moore was terrific! He took the time to help me my weigh my options as a first time car buyer. I appreciated him being patient wit me. Mr. Ron Moore was terrific! He took the time to help me my weigh my options as a first time car buyer. I appreciated him being patient wit me. More
Great service! Hugo Martinez addressed my problem head on and is very knowledgeable and polite! I did struggle somewhat with other techs I will not name but Hugo cam Hugo Martinez addressed my problem head on and is very knowledgeable and polite! I did struggle somewhat with other techs I will not name but Hugo came along and fixed everything. More
Express Maintenance I took my vehicle in for a service and they were longer than normal to get the vehicle done and did not tighten down the wheel nuts on my vehicle. So I took my vehicle in for a service and they were longer than normal to get the vehicle done and did not tighten down the wheel nuts on my vehicle. So as I left the dealership and got on the highway I noticed that the wheel itself was almost about to fall off. Had I not pulled over to inspect each one of the Lugnuts I would have not been able to drive my vehicle anymore and could’ve resulted in a severe accident from my wheel falling off. More
Disappointed!!! I sat in my car on the driveway and felt forgotten, then when my car was ready, I had a call on my phone and I was told to go to the service cashier t I sat in my car on the driveway and felt forgotten, then when my car was ready, I had a call on my phone and I was told to go to the service cashier to pay and get my keys as opposed to other customer being walked to the cashier making them feel at home.when I finally paid, got my keys and was outside, it took me a while to find my car because they parked it just anywhere with no one to assist me find it whereas the (“VIP’s”) had their vehicles pulled up to the front and doors open for them. I guess because I had” just”an oil change and didn’t spend more money there made them treat me with such inferiority, it’s my second service at this dealership and I’m sorry to say I’m done going to get my car serviced at this location. who treat a paying customer like this. More
Excellent service as always The staff is really well trained and courteous plus the car servicing is always great. I'll continue to choose Mike Calvert Toyota to have my car main The staff is really well trained and courteous plus the car servicing is always great. I'll continue to choose Mike Calvert Toyota to have my car maintenanced. More
Exceptional Expeirence This was the best ever car buying expeirence for me thus far. I have a crazy busy schedule and the team I worked with at Mike Calvert Toyota was able This was the best ever car buying expeirence for me thus far. I have a crazy busy schedule and the team I worked with at Mike Calvert Toyota was able to address my needs and show great flexibility around my time constraints and provided me exactly the right automobile for my family and I. I have already received follow up from service department on future needs so I’m confident in my future interactions with dealer moving forward. I strongly recommend you contact salesman Brian Hartland and Finance Manager Dominick Pisano so you may have the same great experience I did. I rarely leave reviews but buying a car is a stressful necessity so I felt it a must to share this expeirence. More
Reschedule Of appointment Had to call to reschedule my Saturday appointment to the following Saturday to accommodate my daughters schedule. Having my recalled air bag replaced Had to call to reschedule my Saturday appointment to the following Saturday to accommodate my daughters schedule. Having my recalled air bag replaced on my Rava. I was assisted in doing this with a gentleman that was cordial and very accommodating. He was polite, listened and accommodated my request. Very mannerly through the whole transaction. More
Routine maintenance and ordered parts Service was fast and efficient. The parts were available the next day. Everyone was very friendly and courteous. Also had the option of getting part Service was fast and efficient. The parts were available the next day. Everyone was very friendly and courteous. Also had the option of getting parts put on once they came in. More
Awesome I have been a Toyota owner for a while and have always had great service ....my service advisor, Refugio Teran was AWESOME!!!!thanks again for all the I have been a Toyota owner for a while and have always had great service ....my service advisor, Refugio Teran was AWESOME!!!!thanks again for all the help given. More
Full service Excellent service, excellent attention, Oscar Vasquez gave to us excellent service. I’m happy with the full service that I received thanks good job. E Excellent service, excellent attention, Oscar Vasquez gave to us excellent service. I’m happy with the full service that I received thanks good job. Excellent. More