
Mike Calvert Toyota
Houston, TX
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Great and easy experience I had very specific needs going in, and Brian made it a breeze to drive out with my dream truck! I have already recommended the dealership to my cowo I had very specific needs going in, and Brian made it a breeze to drive out with my dream truck! I have already recommended the dealership to my coworkers. More
Brian Hartland is a true example of a good salesperson. Brian Hartland listened to what I wanted in a vehicle. I drove out with a great car. The Prius V - Model 5. The best part was the friendliness Brian Hartland listened to what I wanted in a vehicle. I drove out with a great car. The Prius V - Model 5. The best part was the friendliness of not just Brian, but everyone at the dealership. They actually worked with me to get my vehicle. I live in the Dallas area and drove to Houston to see a certified used vehicle. I did not purchase the vehicle I went there to see, but purchased a new vehicle. Their customer service of Mike Calvert Toyota was so much better than any of the Toyota dealerships I visited in the Dallas area. They took the stress out of buying my car. The Dallas area Toyota dealerships caused me a lot of stress. "They're Gr-r-reat!" More
My first experience with Toyota was a good experience. The time spent at the service department was pleasant. The facility looked clean. The location was convenient. Mar with Toyota was a good experience. The time spent at the service department was pleasant. The facility looked clean. The location was convenient. Martin was pleasant and very helpful. I would recommend Toyota to others! More
Friendly service Service was very friendly and personable but took significantly longer than expected. EST. 1 hr turned out to be 3hrs. Not necessarily their fault, Service was very friendly and personable but took significantly longer than expected. EST. 1 hr turned out to be 3hrs. Not necessarily their fault, but more updates after the first extended hour would have been appreciated. More
great! it was overall a great experience! would recommend to others ! thank you for the great service and providing the help necessary well done ! thank you it was overall a great experience! would recommend to others ! thank you for the great service and providing the help necessary well done ! thank you More
Excellent and professional customer service I only deal with Duke. He is extremely professional, very knowledgeable and very patient. He provides extra personalized customer service. He truly ca I only deal with Duke. He is extremely professional, very knowledgeable and very patient. He provides extra personalized customer service. He truly cares about his clients! And he is a man of God! More
Meh Did not "exceed expectations." Performed routine maintenance and rotation, but failed to check tire pressure (one was 10# low). Did not investigate Did not "exceed expectations." Performed routine maintenance and rotation, but failed to check tire pressure (one was 10# low). Did not investigate window rattle reported at check-in...(full disclosure, this was noticed and revealed morning of, and not included in appointment. So... service as expected). More
Terrible check-in process and local transport service Every time I come to get my car serviced, I have to search for someone to check me in. The actual service is fine - it is just a very cumbersome pr Every time I come to get my car serviced, I have to search for someone to check me in. The actual service is fine - it is just a very cumbersome process to take your car in, try to use their shuttle service and get your car back. More
Great service Scheduled an appointment for 3:25 pm. I was seen within 10 minutes of arriving. I thought that was speedy service, given the time of day. I was in and Scheduled an appointment for 3:25 pm. I was seen within 10 minutes of arriving. I thought that was speedy service, given the time of day. I was in and out under an hour. More
10,000 mile checkup The service was thorough and quick. I was able to watch the Astros game and have a refreshing drink while waiting for service to complete. Anytime I c The service was thorough and quick. I was able to watch the Astros game and have a refreshing drink while waiting for service to complete. Anytime I can get out of the dealership within an hour, you will see me again and recommend to friends....great service!!!! More