Mike Calvert Toyota
Houston, TX
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Efficient routine maintenance Without an appointment, I was able to drop off the vehicle and get a call to pick it up in a few hours. All work to satisfaction Without an appointment, I was able to drop off the vehicle and get a call to pick it up in a few hours. All work to satisfaction More
Quick work! I asked for an estimate of time required, was given three days - not bad. They called me the next day to say the car was ready! Expedited because he I asked for an estimate of time required, was given three days - not bad. They called me the next day to say the car was ready! Expedited because he thought I should not be without a car any longer than I had to be. More
Great service It was finished in less than time estimated; the free car wash was a bonus and my car was clean and shiny when ready.. The guys were attentive yo the It was finished in less than time estimated; the free car wash was a bonus and my car was clean and shiny when ready.. The guys were attentive yo the customers More
EXCELLENT service . Julio is very professional and honest . Rey really want to help and understand the client . I really recommend its services as a Toyota mike service . Julio is very professional and honest . Rey really want to help and understand the client . I really recommend its services as a Toyota mike Calvert Dealer More
Need USB ports to charge devices Fast and professional service. Waiting room needs USB slots and plugs for charging devices. Everyone was great. Free soft drinks and coffee were ni Fast and professional service. Waiting room needs USB slots and plugs for charging devices. Everyone was great. Free soft drinks and coffee were nice. Wish they had time to wash the cars, too. More
Lengthy Took 3.5 hours for service and alignment. I understand that takes longer than normal maintenance, but was told two hours. Then 2.5. Then 3... that i Took 3.5 hours for service and alignment. I understand that takes longer than normal maintenance, but was told two hours. Then 2.5. Then 3... that is frustrating. My time is more valuable than that. Will not return More
Refugio is AMAZING! Refugio was more than helpful in getting my car serviced! He helped to ensure that a more than fair price was reached! I definitely recommend and will Refugio was more than helpful in getting my car serviced! He helped to ensure that a more than fair price was reached! I definitely recommend and will be coming back! More
Unhappy experience Had a reservation for maintenance check at 11:30. Arrived early at 11:00. Asked for a check on roaring sound when driving. Told them I had already ro Had a reservation for maintenance check at 11:30. Arrived early at 11:00. Asked for a check on roaring sound when driving. Told them I had already rotated tires. I also had a coupon for $59 maintenance check. Left car with service people and while waiting I went to look at new cars. The salesman had my car moved to be inspected for a trade in. I expected that to happen quickly but when I returned from lunch nothing had been done. No trade in price and no maintenance done. Just sitting in parking lot. I asked service rep to please take car for maintenance. They did an unnecessary diagnostic check without driving to check out roaring sound. At 3:00 I paid $360 and was given a bid of $1400 for bearing and brakes. This was a long day of smoke and mirrors. I will not return. More
Informative and well taken care of. I came in for my 20,000 mile total Toyota care. they let me know of any issues or potential issues. They are always nice and informative through the w I came in for my 20,000 mile total Toyota care. they let me know of any issues or potential issues. They are always nice and informative through the whole process. More
Not cleaning car or touching up car I really Feel that a quick vacuum or touch up is needed when they work on your car for an oil change or anything in general. I really Feel that a quick vacuum or touch up is needed when they work on your car for an oil change or anything in general. More