Mike Calvert Toyota

Friendly attitude poor time management To be completely honest I'm torn about how I feel about my recent visit. I arrived at 8:30am on a Wednesday for a routine oil change and the purchase To be completely honest I'm torn about how I feel about my recent visit. I arrived at 8:30am on a Wednesday for a routine oil change and the purchase of 4 tires. I was given an estimated wait time of 2 hours, which was fine. However, I didn't receive my car until 2:30pm. Its a little frustrating because I could've made arrangements to my schedule to drop my car off instead of wasting my entire off day waiting in a freezing lounge. I'm torn because the representative was a really nice guy but failed to deliver on the estimated time. I recommend giving people an update to say "hey we're running a little behind would you like to reschedule or come back later?"That would've been more than acceptable. More

Great service Warm friendly people, great service, time estimated was 2 hours, it didn't seem nearly that long. Great atmosphere with a great staff equals a fantast Warm friendly people, great service, time estimated was 2 hours, it didn't seem nearly that long. Great atmosphere with a great staff equals a fantastic situation. More

Amazing customer service I was totalled in a car accident and they helped me in a day. I was able to replace my car quickly. I am so thankful. I was totalled in a car accident and they helped me in a day. I was able to replace my car quickly. I am so thankful. More

Best dealership, best sales rep and financing rep Best sales rep and financing rep - Miguel and Peyo. They are both very,very professional and friendly, and they will go straight to the point. Best sales rep and financing rep - Miguel and Peyo. They are both very,very professional and friendly, and they will go straight to the point. More

Excellent customer service Just a great experience overall. Really nice people that will go the extra mile to make sure you’re getting exactly what you want. I will be going bac Just a great experience overall. Really nice people that will go the extra mile to make sure you’re getting exactly what you want. I will be going back in the future as well as sending friends and family back here . More

Oil change Even though there was no record of my appointment for an oil change, I was taken care of efficiently and faster than expected. All the staff were ver Even though there was no record of my appointment for an oil change, I was taken care of efficiently and faster than expected. All the staff were very friendly and professional. More

50,000 mike service There was a delay in acknowledgement of my need for service. After appromately 10 minutes someone asked how they could help me. Scheduled appointmen There was a delay in acknowledgement of my need for service. After appromately 10 minutes someone asked how they could help me. Scheduled appointment online. More

Great ,no complaints here !! Gave me the best price on the car I wanted right away , even comparing with 5 other dealerships. Very friendly and thorough!! My husband was most p Gave me the best price on the car I wanted right away , even comparing with 5 other dealerships. Very friendly and thorough!! My husband was most pleased also . More

Good maintance I worked in the medical center. Mike Calvert made it very good. I dropped the car in the express lane, and there is a shuttle to send me back to where I worked in the medical center. Mike Calvert made it very good. I dropped the car in the express lane, and there is a shuttle to send me back to where I work. And two hours later I got the voice message that it is ready for pick-up. It is very satisfactory. More

Great Customer Service and informative. Your employee Martin Montanez is an awesome Service Advisor. He gave details of the pros and cons. No pressure but informed me of the consequences of Your employee Martin Montanez is an awesome Service Advisor. He gave details of the pros and cons. No pressure but informed me of the consequences of my decision. My brother passed away a few years ago. He was my rock when it came to my car and I could trust him. I have not seen that trust in any one in a very long time. As a single woman I did not feel I was being taken advantage of. Honesty will carry Martin far in his career. Just tell the truth. Martin gets my vote for the service award. More