Mike Calvert Toyota
Houston, TX
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Trustworthy and Caring It's easy to give good news about the service of a car, but Duke had the task of delivering some very painful news. With sincere compassion, he provid It's easy to give good news about the service of a car, but Duke had the task of delivering some very painful news. With sincere compassion, he provided the details of the issue, recommendations, and referred me to the staff person who immediately assisted in the resolution. I'm grateful for the ownership he took in the service of my vehicle. Mike Calvert has been my trusted dealership for sales and service for many years, and for good reason. More
Salesman Zuber Lokhandwala was very courteous and polite. Enjoyed doing business with him. I would refer him to anyone looking to buy a vehicle. Great Job! Zuber Lokhandwala was very courteous and polite. Enjoyed doing business with him. I would refer him to anyone looking to buy a vehicle. Great Job! More
Love my new car!! Andres was great very friendly and knowledgeable. I had a lot of fun doing business with Mike Calvert Toyota I look forward to doing I again next time Andres was great very friendly and knowledgeable. I had a lot of fun doing business with Mike Calvert Toyota I look forward to doing I again next time I am ready for a new car!!! More
Awesome Experience Had a great sales experience with Andres! Was very courteous of my time, explain every detail of the vehicle, thanks for making the process easy! Had a great sales experience with Andres! Was very courteous of my time, explain every detail of the vehicle, thanks for making the process easy! More
I love my new Avalon !!!! Andres Hernades really helped me going through the vehicle purchase process he made it very easy for me to understand it is my first time buying a veh Andres Hernades really helped me going through the vehicle purchase process he made it very easy for me to understand it is my first time buying a vehicle I really appreciate all his work and him going the extra mile to make this fast letting me drive out with my new AVALON on the same day !!!!!! More
Service Thanks to the service team! I was in and out in no time. Kept me informed and met my expectations plus more!! I would highly recommend this dealer Thanks to the service team! I was in and out in no time. Kept me informed and met my expectations plus more!! I would highly recommend this dealer and Jose! More
Horrible Customer Service They do not have good customer service. They don't care to negotiate even if the car is over priced. I will say that my salesperson was really nice, b They do not have good customer service. They don't care to negotiate even if the car is over priced. I will say that my salesperson was really nice, but overall dealership. Negative. I rather go somewhere else. More
Most expensive dealer Their quote for a Camry and trade was over $4,000 over the best quote. If you want to save money go to any other dealer. Their quote for a Camry and trade was over $4,000 over the best quote. If you want to save money go to any other dealer. More
Terrible customer service, and dishonest My 2004 Toyota Highlander had a bent strut. I took it to Mike Calvert. They fixed it and my side mirror, charged me 750$ and sent me on my way. About My 2004 Toyota Highlander had a bent strut. I took it to Mike Calvert. They fixed it and my side mirror, charged me 750$ and sent me on my way. About a week later started hearing knocking in the area of the strut they "fixed". I then took my highlander to Gullo Toyota in Conroe to have them look at it. They immediately told me whoever put the strut in put it in incorrectly. They said had I kept driving it, it could have seriously injured somebody because the way it was put in. Gullo Toyota then called Mike Calvart and they refused to take responsibility for the problem and tried to make me tow my car to their place an hour away. I refused to do that, and they said they couldn't help and hung up. Gullo Toyota then fixed my car. I have been trying to get money back for the labor costs I spent at Mike calvart. They still deny responsibility. They are not genuine when dealing with you. They only care about making money and not about doing their job. More
Not honest, no customer satisfaction After submitting my car for service after a flood, my car was not repaired properly, and the dealership would not agree to fix my car properly. NEVER After submitting my car for service after a flood, my car was not repaired properly, and the dealership would not agree to fix my car properly. NEVER AGAIN!!! More