Mike Calvert Toyota

Unexpected visit with dead battery Expected to wait, there for over four hours. Service advisor Oscar was very helpful. Salesman Zeb let me sit in showroom car for conference call. Expected to wait, there for over four hours. Service advisor Oscar was very helpful. Salesman Zeb let me sit in showroom car for conference call. More

Great customer service by Marco Service was great. My rep was very informative. My rep was polite and courteous. The problem that I was experiencing with my car had belen resolved. I Service was great. My rep was very informative. My rep was polite and courteous. The problem that I was experiencing with my car had belen resolved. I am very happy with the maintence I received. I was very pleased More

Great experience Oscar was really nice and respectful. He explained everything that was wrong with my car. I am satisfied with the work. I used the drop off service al Oscar was really nice and respectful. He explained everything that was wrong with my car. I am satisfied with the work. I used the drop off service also. More

Oil Change The service department was fast and great. I would recommend this location due to convenience. The service tech always recommend any needed maintenanc The service department was fast and great. I would recommend this location due to convenience. The service tech always recommend any needed maintenance on your vehicle More

Great customer service! Great service, Martin helped me and did an excellent job. I scheduled an oil change, tire balance and recall work. Everything was done correctly and w Great service, Martin helped me and did an excellent job. I scheduled an oil change, tire balance and recall work. Everything was done correctly and within a reasonable time. More

Helpful Jimmy was amazing! He helped me thru all this insurance nightmare!!! He also had an amazing attitude!! I can not say enough nice things!! Thx! Jimmy was amazing! He helped me thru all this insurance nightmare!!! He also had an amazing attitude!! I can not say enough nice things!! Thx! More

Wonderful Experience Refugio Teran was wonderful and very polite and I will now be bringing my car for all it services. Great price compared to McCall. Thank You! Refugio Teran was wonderful and very polite and I will now be bringing my car for all it services. Great price compared to McCall. Thank You! More

Diagnosing a grumbling sound Recently I began noticing a low grumbling sound when in Drive and accelerating at low speeds (< 30mph). I couldn't pinpoint where it was coming from a Recently I began noticing a low grumbling sound when in Drive and accelerating at low speeds (< 30mph). I couldn't pinpoint where it was coming from and why, and I brought it in and Hugo and his team did some tests and found the issue. The intake duct was rattling against the fender and they explained that I could tighten and/or dampen the duct at home on my own instead of having to pay over $100 on labor for a very simple job, so I fixed it on my own. I really appreciate their honesty and expertise in diagnosing and recommending a solution at no cost. I will definitely be coming back for any future problems. More

Friendly attitude poor time management To be completely honest I'm torn about how I feel about my recent visit. I arrived at 8:30am on a Wednesday for a routine oil change and the purchase To be completely honest I'm torn about how I feel about my recent visit. I arrived at 8:30am on a Wednesday for a routine oil change and the purchase of 4 tires. I was given an estimated wait time of 2 hours, which was fine. However, I didn't receive my car until 2:30pm. Its a little frustrating because I could've made arrangements to my schedule to drop my car off instead of wasting my entire off day waiting in a freezing lounge. I'm torn because the representative was a really nice guy but failed to deliver on the estimated time. I recommend giving people an update to say "hey we're running a little behind would you like to reschedule or come back later?"That would've been more than acceptable. More

Routine Oil Change and Checkup The care and service was tremendous. They went out golf their way to make sure they met all of my requests. I was only disappointed in the time it too The care and service was tremendous. They went out golf their way to make sure they met all of my requests. I was only disappointed in the time it took, roughly 90 minutes. But, I had a special request that requires them to have the body shop do some work. More