Mike Calvert Toyota
Houston, TX
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Great car buying experience! I have bought many cars from dealerships in the past but this was the most painless purchasing experience I have ever had. I used the Internet departm I have bought many cars from dealerships in the past but this was the most painless purchasing experience I have ever had. I used the Internet department to lock in the lowest price upfront. When I arrived at the dealership we simply went for a test drive and then handled the paperwork. No back and forth with managers, no unnecessary up selling or unexpected dealer installed options. Everything was laid out ahead of time. Highly recommend. More
Martin Montanez was GREAT! Martin was great! Provided excellent service to me this morning and was prompt and addressed all concerns. I enjoyed the experience this time. I was i Martin was great! Provided excellent service to me this morning and was prompt and addressed all concerns. I enjoyed the experience this time. I was impressed. More
Great Nice, prompt, courteous and facilities comfortable and clean. Service people great. Did not buy my car there, but will always be back for service and Nice, prompt, courteous and facilities comfortable and clean. Service people great. Did not buy my car there, but will always be back for service and new car when needed. More
Excellent Customer Service This is my second time working with this group of people and both times have been a pleasant experience. Shout out to Zuber and Mr Hall! And Mr Brous This is my second time working with this group of people and both times have been a pleasant experience. Shout out to Zuber and Mr Hall! And Mr Broussard! Thanks Guys! More
I received excellent service Salesman worked in allotted time given for the sale. I was impressed with the car received and amount of attention given to my situation. The car rece Salesman worked in allotted time given for the sale. I was impressed with the car received and amount of attention given to my situation. The car received haf low mileage and was in good condition. More
Express Maintenance I took my vehicle in for a service and they were longer than normal to get the vehicle done and did not tighten down the wheel nuts on my vehicle. So I took my vehicle in for a service and they were longer than normal to get the vehicle done and did not tighten down the wheel nuts on my vehicle. So as I left the dealership and got on the highway I noticed that the wheel itself was almost about to fall off. Had I not pulled over to inspect each one of the Lugnuts I would have not been able to drive my vehicle anymore and could’ve resulted in a severe accident from my wheel falling off. More
Disappointed!!! I sat in my car on the driveway and felt forgotten, then when my car was ready, I had a call on my phone and I was told to go to the service cashier t I sat in my car on the driveway and felt forgotten, then when my car was ready, I had a call on my phone and I was told to go to the service cashier to pay and get my keys as opposed to other customer being walked to the cashier making them feel at home.when I finally paid, got my keys and was outside, it took me a while to find my car because they parked it just anywhere with no one to assist me find it whereas the (“VIP’s”) had their vehicles pulled up to the front and doors open for them. I guess because I had” just”an oil change and didn’t spend more money there made them treat me with such inferiority, it’s my second service at this dealership and I’m sorry to say I’m done going to get my car serviced at this location. who treat a paying customer like this. More
Great service! Hugo Martinez addressed my problem head on and is very knowledgeable and polite! I did struggle somewhat with other techs I will not name but Hugo cam Hugo Martinez addressed my problem head on and is very knowledgeable and polite! I did struggle somewhat with other techs I will not name but Hugo came along and fixed everything. More
Extremely satisfied with my purchase. Mr. Ron Moore was terrific! He took the time to help me my weigh my options as a first time car buyer. I appreciated him being patient wit me. Mr. Ron Moore was terrific! He took the time to help me my weigh my options as a first time car buyer. I appreciated him being patient wit me. More
Quick work! I asked for an estimate of time required, was given three days - not bad. They called me the next day to say the car was ready! Expedited because he I asked for an estimate of time required, was given three days - not bad. They called me the next day to say the car was ready! Expedited because he thought I should not be without a car any longer than I had to be. More

