Mike Calvert Toyota
Houston, TX
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Enjoying experience Scheduled a service for 12 months autocare. The people there are nice and did a great job. I didn’t wait for a long time. The waiting room is clean an Scheduled a service for 12 months autocare. The people there are nice and did a great job. I didn’t wait for a long time. The waiting room is clean and the chairs are comfortable More
Consistent high quality service Martin helped me recently in my visit to the service center. He was very professional and answered all of my questions very thoroughly regarding my br Martin helped me recently in my visit to the service center. He was very professional and answered all of my questions very thoroughly regarding my brakes. I appreciate his follow up and accurate time estimates which helped me with my busy schedule. The shuttle drivers are also awesome and help me get back and forth in a safe and timely manner. I am a longtime customer and keep coming back for the consistent high quality service. More
I have taken my cars to Mike for service for years I gave them this ratings because I am greeted, called by name, talked to as if I am the only customer in the shop and make sure that I understand what I gave them this ratings because I am greeted, called by name, talked to as if I am the only customer in the shop and make sure that I understand what is being explained. More
Great Experience! From start to finish a really enjoyable experience. Stephen the salesman was top notch as was Dom in financial. Couldn’t if asked for anything more! H From start to finish a really enjoyable experience. Stephen the salesman was top notch as was Dom in financial. Couldn’t if asked for anything more! Highly recommend this dealership! More
Excited! Zeb Poindexter provided exceptional customer service and went above and beyond with his knowledge in vehicular knowledge. I’m not too fond of sellers Zeb Poindexter provided exceptional customer service and went above and beyond with his knowledge in vehicular knowledge. I’m not too fond of sellers and I usually tend to push them away as I make my own decisions when purchasing. However, Mr. Poindexrer’s expertise provided me a new perception of sellers. I value him as your employee because he truly valued me as a customer. You guys are lucky to have such a committed and vibrant team player! More
Oil change and complimentary vehicle inspection Service personnel Hector Rivas was excellent. I will give him a five star. The only reason I give an over all 4 Star is the price and not all personne Service personnel Hector Rivas was excellent. I will give him a five star. The only reason I give an over all 4 Star is the price and not all personnel are as good as him. One time I was quoted a price and when I have to pick up the vehicle I paid more than double the original quote. I would not mind if it was close but the price I have to pay is way off. More
Excellent service The dapper greeter was the beginning of a good day he was extremely polite and helpful everything looks so coordinated. Free coffee was nice touch tha The dapper greeter was the beginning of a good day he was extremely polite and helpful everything looks so coordinated. Free coffee was nice touch thank you More
Airbags Replacement I went in for airbags replacement and they told me I was going to have to wait 3hr over the phone, not looking forward to that. When I got the the ser I went in for airbags replacement and they told me I was going to have to wait 3hr over the phone, not looking forward to that. When I got the the service guy offered me the shuttle but I told that I live to far. It was very thoughtful of him. He told me that he would try to get me me out as soon as he could. And he did, less then 2 hours. I was very pleased with Hector Rivas service. You have a great service team keep up the good work. More
Battery I was informed on my last maintenance that my battery was cranking low. It was a few weeks before I needed a new one! I got in and out quickly! I re I was informed on my last maintenance that my battery was cranking low. It was a few weeks before I needed a new one! I got in and out quickly! I really love the Service Dept & body shop. They always treat me very well & take care of my truck. More
Great Customer Service Josh took really good care of me, provided me with an overall summary of my cars maintenance life, if you will. i’m overall please with the service i Josh took really good care of me, provided me with an overall summary of my cars maintenance life, if you will. i’m overall please with the service i got ! More

