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Mike Calvert Toyota

Houston, TX

4.5
1,622 Reviews

2333 South Loop W

Houston, TX

77054

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Showing 1,622 reviews

September 27, 2023

Bad experience in a word. 1) Lack of transparency on Cost explanation (imagine $6k for “accessorries” that they do not really know), 2) unreasonable wait time, 3) Discommunica More

by n_newyork4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Asia
September 26, 2023

Went to go get a service done on my vehicle. Quoted one price but when I dropped the vehicle off, it changed to 1500 more in price. On top of them not fixing warranty related issues stating it More

by bikergirl254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whoever the service manager is.. 1 , Jim Love
Sep 26, 2023 -

Mike Calvert Toyota responded

We regret to hear about your experience and would like to discuss this with you. Please contact our Customer Relations Manager at 713-558-8125

September 24, 2023

Timely excellent service . Luis Gonzalez was excellent, knowledgeable, easy to work with, a pleasure doing business with him and Mike Calvert Toyota. More

by SiR
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez
September 23, 2023

Customer service, service department and all the people I spoke with during that day that started contacting Calvert Mike dealership, they were so helpful and very respectful, I even dropped off my daughters More

by mikeabad61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Bagwell
September 23, 2023

Alway prompt and thorough service and will do whatever it takes to complete the job at hand. Thorough color coded multi point inspection to keep you updated on issues you need to take care of. Much appreciat More

by nanboothman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Bagwell
September 18, 2023

Everyone was courteous and right on time. Job well done and staff excellent I care Service! More

by Raquelbauri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department personnel
September 17, 2023

I had a fantastic experience at Mike Calvert Toyota! From the moment I stepped onto the lot, I was impressed with their professionalism and customer service. The staff was incredibly friendly and knowle More

by murater73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Gonzales
September 11, 2023

Levar Duke of Mike Calvert Toyota always provides great service as always. A place for good service and honest advisors. More

by HFordC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levar Duke
September 09, 2023

Came in for a scheduled oil change/tire rotation. Levar Duke kept me informed of when my car would be ready. Car was done in a timely manner. More

by L O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levar Duke
September 08, 2023

They are very helpful and go above and beyond to help. The waiting room is very nice. More

by Jalaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Davieson
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