
Mike Calvert Toyota
Houston, TX
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Yes! Lucas Balest was amazing! He went above and beyond what I expected. Plus, he was honest and straightforward about giving information without being p Lucas Balest was amazing! He went above and beyond what I expected. Plus, he was honest and straightforward about giving information without being pushy. I highly recommend Lucas to anyone in Houston looking to purchase a Toyota! More
The service and comunicación was excellent is well professionally and knowledgeable diagnostics the videos was great , I like it so much Thank you professionally and knowledgeable diagnostics the videos was great , I like it so much Thank you More
Excellent customer service. My Service representative, Jose Jacobo was extremely professional, helpful, warm, and friendly. My Service representative, Jose Jacobo was extremely professional, helpful, warm, and friendly. More
Bad experience in a word. 1) Lack of transparency on Cost explanation (imagine $6k for “accessorries” that they do not really know), 2) unreasonable wait time, 3) Discommunica 1) Lack of transparency on Cost explanation (imagine $6k for “accessorries” that they do not really know), 2) unreasonable wait time, 3) Discommunication internal and with customer and 4) Rude sales staff. Not the service for $50k important purchase. More
Went to go get a service done on my vehicle. Quoted one price but when I dropped the vehicle off, it changed to 1500 more in price. On top of them not fixing warranty related issues stating it Quoted one price but when I dropped the vehicle off, it changed to 1500 more in price. On top of them not fixing warranty related issues stating it’s because of “outside factors” but no one could explain what outside factors meant. I would avoid. While there, I personally heard 3 people complaining about the service there. The business itself is not trustworthy. The employees were great. More